Prabhjot KAUR
Driven professional with a strong background in hospitality, notably at prabhjot kaur, where I excelled in reservations management and team collaboration. Demonstrated ability to enhance dining experiences through efficient service and support, significantly improving customer satisfaction. Skilled in telephone reception and adept at fostering positive guest relations. Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Work History
Host
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Head Food Runner
2 Months- Garnished dishes and quickly delivered items to customers to minimize wait times.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Delivered correct food items to tables according to order documentation.
- Greeted customers and provided outstanding customer service.
- Monitored dining room inventory and replenished as necessary.