Prabhjot Kaur
Surrey,British Columbia
Summary
To seek a job that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Supervisor
Tim Hortons
Richmond, BC
07.2022 - Current
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
Stylist Sales Associate
Levis Strauss & Co
Richmond, BC
12.2022 - 05.2023
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Translated inspiration into action by solving customer styling needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Connected and engaged with customers to understand styling needs.
Team Member
Tim Hortons
New Westminster, BC
05.2022 - 06.2022
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
Sales Associate
Gap
Tsawwassen, BC
01.2022 - 06.2022
- Trained new employees on customer service, money handling and organizing strategies.
- Met existing customers to review current services and expand sales opportunities.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Prepared merchandise for sales floor by pricing or tagging.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Supervisor
Tim Hortons
Kelowna, BC
08.2020 - 12.2021
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Monitors and ensures all store policies are followed by Team members during the shift (e.g. cash policies, meal and break policies, food and safety policies).
Team Member
Panago Pizza
Kelowna, BC
02.2020 - 08.2020
- Maintained productive, efficient approach to all tasks.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Learned all required tasks quickly to maximize performance.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Associate of Science - Psychology
Okanagan College
Kelowna, BC08.2021
Skills
- Sales Strategizing
- Customer Needs Assessments
- Cash Register Operations
- Creativity
- Leadership
- Organization
- Efficient multi-tasker
- Exceptional communication skills
- Conflict and Complaint Resolution
- Sales Presentation
Timeline
Stylist Sales Associate
Levis Strauss & Co
12.2022 - 05.2023
Supervisor
Tim Hortons
07.2022 - Current
Team Member
Tim Hortons
05.2022 - 06.2022
Sales Associate
Gap
01.2022 - 06.2022
Supervisor
Tim Hortons
08.2020 - 12.2021
Team Member
Panago Pizza
02.2020 - 08.2020
Associate of Science - Psychology
Okanagan College