Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Prabhjot Kaur

Surrey,British Columbia

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
07.2022 - 07.2023
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Generated reports detailing findings and recommendations.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Stylist Sales Associate

Levis Strauss & Co
12.2022 - 05.2023
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Translated inspiration into action by solving customer styling needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Connected and engaged with customers to understand styling needs.


Line Cook

Cactus Club Cafe
02.2022 - 07.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Supervisor

Tim Hortons
08.2020 - 12.2021
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Monitors and ensures all store policies are followed by Team members during the shift (e.g. cash policies, meal and break policies, food and safety policies).

Line Cook

The Jammery
11.2019 - 06.2020
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Monitored food quality and presentation to maintain high standards.

Education

Associate of Arts - Psychology

Okanagan College
Kelowna, BC
08.2021

Skills

  • Sales Strategizing
  • Customer Needs Assessments
  • Cash Register Operations
  • Creativity
  • Leadership
  • Organization
  • Efficient multi-tasker
  • Exceptional communication skills
  • Conflict and Complaint Resolution
  • Sales Presentation
  • Content Management Expertise

Certification

Food Safe Level 1 Certificate


Timeline

Stylist Sales Associate

Levis Strauss & Co
12.2022 - 05.2023

Supervisor

Tim Hortons
07.2022 - 07.2023

Line Cook

Cactus Club Cafe
02.2022 - 07.2022

Supervisor

Tim Hortons
08.2020 - 12.2021

Line Cook

The Jammery
11.2019 - 06.2020

Associate of Arts - Psychology

Okanagan College

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