Prabhjot Hans
Fort McMurray,AB
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sandwich artist
Subway
01.2023 - 07.2024
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Greeted customers and answered questions regarding products and promotions
- Assisted new employees during training
- Sorted, labeled, and dated merchandise to prevent expirations and product losses
- Counted money in cash drawers and communicated correct amounts to supervisors
- Stocked shelves according to planograms and faced merchandise for visibility
- Notified supervisors of item shortages and organized materials in appropriate locations
- Operated POS systems and input information into company computer programs
- Tracked company inventory and noted item shortages for future product orders.
Server
Maharani Restaurant
08.2020 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashier
Super Save Produce
03.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- On slow days, I would do stocking of products.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Associate of Arts - Tourism and Travel Industry
Hanson International Academy
New Westminster, BC06.2022
High School Diploma -
St. Mahapragya's School
Punjab 06.2019
Skills
- Certifications
- Customer Service experience
- Computer proficiency
- Team Work
- Multi-lingual
- Microsoft Office
- Payment Collection
- Cash Register Operation
- Product restocking
- POS Systems
- Cash Handling
- Inventory Management
- Cleaning and sanitizing
- Staff Training
- POS system operations
- Refund handling
- Patience and Empathy
- Food safe certificate Level 1
Languages
English
Elementary
Certification
Food Safe Certificate
Timeline
Sandwich artist
Subway
01.2023 - 07.2024
Server
Maharani Restaurant
08.2020 - 11.2022
Cashier
Super Save Produce
03.2020 - 07.2020
Associate of Arts - Tourism and Travel Industry
Hanson International Academy
High School Diploma -
St. Mahapragya's School
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