RAZZELL PADILLA
Hinton,Alberta
Summary
Versatile and reliable professional with experience across food service, hospitality, industrial labour, and customer service roles. Skilled in following strict safety and operational procedures, supporting daily operations, and delivering efficient service in high-pressure environments. Experienced in handling physically demanding tasks, maintaining workplace standards, and communicating effectively with team members and customers. Known for strong work ethic, reliability, and the ability to adapt quickly to new roles and environments.
Overview
13
13
years of professional experience
Work History
Sandwich Artist
SUBWAY IP LLC.
03.2025 - 10.2025
- Supported smooth shift operations by guiding coworkers on proper food preparation, cleaning routines, and customer-service standards.
- Prepared food items and maintained ingredient freshness while following strict food safety and sanitation guidelines.
- Ensured compliance with Health & Safety regulations by keeping work areas clean, organized, and hazard-free.
- Assisted with training new staff on store procedures, product assembly, and hygiene requirements.
- Delivered friendly, efficient customer service and helped resolve customer concerns to maintain satisfaction.
Insulator helper
CARBONEX Contractors Ltd.
11.2024 - 08.2025
- Assist skilled insulators in installing and maintaining insulation materials to manage temperature and energy efficiency in various settings, such as pipes and equipment.
- Followed strict safety regulations while assisting skilled trade workers.
- Supported site safety by identifying hazards, maintaining clear work areas, and following WHMIS, H2S, and confined-space procedures.
- Maintained tools, materials and workspace organization.
- Used PPE correctly and consistently while supporting compliance with health and safety standards.
- Communicated clearly with team members and supervisors regarding site conditions, risks, and safety concerns.
Assistant Retail Manager
GLOBE TELECOM Inc.
07.2012 - 12.2023
- Oversaw daily store operations to ensure smooth customer interactions and efficient workflow.
- Strengthen client rapport to secure repeat business, boosting customer retention by more than 100%.
- Led an in-store project that drove a 200% increase in sales callouts in H2 compared to H1 2022.
- Closed out 2022 by achieving 101% of the year-to-date postpaid subscription sales target.
- Supervised team members, fostering a collaborative and productive work environment.
- Monitored inventory levels and ensured stock availability to meet customer demand.
- Balanced daily cash collection and ensured accurate financial reporting.
- Trained, coached, and mentored new employees, ensuring smooth onboarding and skill development.
- Coordinated store maintenance, deliveries, and merchandising to maintain store standards.
Education
Bachelor of Arts - Psychology
San Beda College
Alabang03-2003
Skills
- Team Collaboration
- Workflow Support
- Retail Operations
- Team Leadership
- Customer Service
- Customer Retention
- Cash Handling
- POS Operations
- Safety Certifications
- Compliance
- First Aid
- WHMIS
- H2S
- CSTS
- Site Safety
- Hazard Awareness
Professional References
Available upon request
Trainings Workshops
- ProServe Liquor Staff Training, 06/01/24
- Intermediate First Aid CPR-A, 10/01/24
- H2S Alive, 10/01/24
- Energy Based Hazard Recognition V6, 10/01/24
- WHMIS 2015, 11/01/24
- Transportation of Dangerous Goods [TDG], 11/01/24
- Construction Safety Training System - Fundamentals [CSTS 2020], 12/01/24
- Aerial Work Platform Training, 03/01/25
- Confined Space Awareness, 06/01/25
- Asbestos Awareness, 06/01/25
Timeline
Sandwich Artist
SUBWAY IP LLC.
03.2025 - 10.2025
Insulator helper
CARBONEX Contractors Ltd.
11.2024 - 08.2025
Assistant Retail Manager
GLOBE TELECOM Inc.
07.2012 - 12.2023
Bachelor of Arts - Psychology
San Beda College