Prabhjeet Singh
Brampton,ON
Summary
A skilled Computer Engineering Technician with a recent diploma and hands-on experience in forklift operations and package handling. Proficient in troubleshooting technical issues, implementing solutions, and ensuring efficient operations. Excels in both technical and practical tasks, with a keen eye for detail and a dedication to delivering high-quality results. Eager to leverage my diverse skill set to contribute effectively in a dynamic professional environment.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Fedex
Woodbridge, ON
09.2024 - Current
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Responded to customer requests for products, services, and company information.
Package Handler and Forklift Operator
FedEx
Woodbridge, ON
09.2022 - 09.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Followed verbal and written instructions to properly move and ship products.
Education
Diploma - Computer Engineering Technician
Northern College At Pures Campus
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Shipping and receiving
- Maintaining equipment
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Fedex
09.2024 - Current
Package Handler and Forklift Operator
FedEx
09.2022 - 09.2024
Diploma - Computer Engineering Technician
Northern College At Pures Campus