Prabhdeep Singh
Brampton,Canada
Summary
ISSA-certified Personal Trainer with a strong foundation in sales, customer service, and client-focused support; currently pursuing certification in Nutrition. CPR and First Aid certified with hands-on experience in emergency response. Looking to bring my passion for health and fitness and communication strengths to LA Fitness by helping members reach their fitness goals in a safe and motivating environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Supervisor
First Service Residential
02.2024 - Current
- - Supervised a team of 5-10 security personnel and managed all site operations including staff scheduling, visitor interaction, and emergency readiness.
- - Delivered customer service excellence by helping guests with directions, conflict resolution, and creating a welcoming, secure environment.
- - Responded to multiple medical incidents including fainting, cuts, and asthma attacks, where First Aid and CPR were applied until EMS arrived.
- - Ensured the safety of residents and individuals.
- - Maintained accurate daily incident and shift reports, accurately documenting medical emergencies, interactions, and suspicious activities.
- - Worked closely with police, paramedics, and building management during escalated situations while remaining calm and clear in communication.
- - Recognized for professionalism by tenants and guests for always being approachable, respectful, and responsive.
Field Service Technician
Bell Canada
08.2021 - 01.2023
- - Consistently exceeded monthly sales targets by identifying customer needs and offering value-added service bundles (e.g., upgrading internet speeds, adding TV services).
- - Maintained a customer satisfaction score above 90%, often receiving personal recognition from customers for providing high-quality technical support.
- - Diagnosed network issues and provided both technical and non-technical solutions, simplifying complex information for customer understanding.
- - Promoted 15+ cancellations in a single quarter by personally following up with dissatisfied customers, offering solutions, and rebuilding trust.
- - Simplified technical issues for non-technical users, improving customer understanding and reducing repeat service calls.
Education
Certified Nutritionist -
International Sports Sciences Association (ISSA)
09.2025
Certified Personal Trainer - undefined
International Sports Sciences Association (ISSA)
08.2025
College Diploma - Computer Engineering
Northern College of Arts and Technology
Toronto, ON01.2021
Skills
- First Aid and CPR Certification
- Health and Safety Protocols
- Physician Assessment
- Nutrition Coaching
- Client Motivation
- Fitness Assessment
Certification
- ISSA Certified Personal Trainer
- First Aid / CPR Certified
Timeline
Security Supervisor
First Service Residential
02.2024 - Current
Field Service Technician
Bell Canada
08.2021 - 01.2023
Certified Personal Trainer - undefined
International Sports Sciences Association (ISSA)
College Diploma - Computer Engineering
Northern College of Arts and Technology
Certified Nutritionist -
International Sports Sciences Association (ISSA)
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