Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Pooneh Taheri

West Vancouver,BC

Summary

Dynamic team leader and adept bookkeeper with a proven track record at Sobeys, where I enhanced team productivity and exceeded sales targets through exceptional customer service and strategic upselling. Skilled in cash handling and fostering positive vendor relationships, my friendly demeanor and excellent math skills contribute to achieving and surpassing business goals.

Overview

24
24
years of professional experience

Work History

Barista (starbucks)

Sobeys
02.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
  • Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
  • Consistently met or exceeded monthly sales targets through exceptional customer service and proactive selling techniques.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
  • Worked with vendors to customize courseware to accommodate business needs.

Educational Assistant

Rabbani Complex
09.2013 - 08.2017

Bookkeeper

Paaraag Industrial Group
07.2000 - 02.2011
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Education

Master of Science - Biochemistry

Shahid Beheshti University
TEHRAN,Iran
07.2010

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Team Leadership
  • Excellent math skills

Languages

English
Professional Working
Farsi AND Kurdish
Full Professional

Timeline

Barista (starbucks)

Sobeys
02.2019 - Current

Educational Assistant

Rabbani Complex
09.2013 - 08.2017

Bookkeeper

Paaraag Industrial Group
07.2000 - 02.2011

Master of Science - Biochemistry

Shahid Beheshti University

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Pooneh Taheri