POOJA RAJ PUROHIT
Calgary,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Familiar with managing schedules, directing teams and overseeing closing processes. Well-versed in GAAP, ledger updates and report writing. Exceptional interpersonal, communication and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Food Service Supervisor
Edo Japan
Lloydminster, AB
02.2018 - 05.2022
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained and supervised staff.
- Oversaw training of more than 3 team members.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
Customer Service Representative
PC finance
Lloydminster, AB
04.2019 - 01.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Audit Assistant
D.K Sharda & Associates
Talwara, Punjab, India
08.2015 - 12.2016
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Assessed financial statements and records.
- Reviewed general ledger transactions to identify errors or irregular entries.
- Participated in workshops and educational opportunities to build skills set and add value to department.
Education
Post Secondary Diploma - Business Administration
Lakeland College
Lloydminster12.2019
Bachelor of Commerce -
J.C D.A.V College
Dasuya05.2015
Skills
- Production records
- Hiring standards
- Financial Verification
- General Ledger
- Staff supervision
- Inventory management
- Sales Goals
- Customer Complaint Resolution
- Financial Verification
- General Ledger
- Balance Sheets
- Accounting Software
Timeline
Customer Service Representative
PC finance
04.2019 - 01.2020
Food Service Supervisor
Edo Japan
02.2018 - 05.2022
Audit Assistant
D.K Sharda & Associates
08.2015 - 12.2016
Post Secondary Diploma - Business Administration
Lakeland College
Bachelor of Commerce -
J.C D.A.V College
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