Pooja Lagah
Surrey,BC
Summary
Personable Office Administrator with 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Administrator
Garuda Transport Ltd
10.2021 - Current
- Managed payroll processing using Quickbooks, ensuring accuracy and timely disbursement of salaries.
- Streamlined accounts receivable by efficient invoicing and billing systems, reconciling accounts payable discrepancies, and conducting timely payments.
- Interviewed potential candidates and provided thorough reviews to HR to aid in hiring decisions
- Reconciled account files and produced monthly reports using Microsoft Office.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Answered phone calls and managed inquiries from customers and vendors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Sales Associate
Winners
06.2021 - 10.2021
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Performed cleaning tasks, keeping store neat and organized.
- Prepared merchandise for sales floor by pricing or tagging.
Marketing Analyst Intern
Wacky Willys Inc.
04.2021 - 07.2021
- Wrote detailed reports on findings from market research projects
- Produced performance reports that tracked KPIs such as website visits, traffic patterns, and social media engagement rates in order to measure campaign success
- Conducted research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
Fulfillment Associate
Amazon Fulfillment Center-YVR4
05.2020 - 04.2021
- Scanned products and appropriately placed it to the right shelf for customer's consumption using a scanner
- Picked warehouse items from the shelves based on number, size, color, quantity, and quality requirements to prepare order
- Worked in the fast-paced environment while standing for long hours.
Education
Master Of Business Administration (M.B.A.) - Business Administration
University Canada West
Vancouver, BC07.2021
Bachelor Of Science (B.Sc.) -
KNCW
Phagwara, Punjab06.2019
Skills
- Time Management
- Bookkeeping
- Phone Call Handling
- Payroll Administration
- MS Office
- Office Management
- Office Reception
Certification
- Google Analytics for beginners
- Digital Marketing Associate by Digital Institute of Marketing
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Office Administrator
Garuda Transport Ltd
10.2021 - Current
Sales Associate
Winners
06.2021 - 10.2021
Marketing Analyst Intern
Wacky Willys Inc.
04.2021 - 07.2021
Fulfillment Associate
Amazon Fulfillment Center-YVR4
05.2020 - 04.2021
Master Of Business Administration (M.B.A.) - Business Administration
University Canada West
Bachelor Of Science (B.Sc.) -
KNCW
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