Gagandeep Kaur
Surrey,BC
Summary
Experienced security guard with more than 1 year in risk assessment, incident management, and surveillance. Proven success in reducing theft and enhancing team protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Footprints
10.2024 - Current
- Developed and implemented security protocols to enhance operational efficiency and effectiveness.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Team Member
Tim Hortons
07.2023 - Current
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Reduced wait times for customers by implementing more efficient checkout process.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Security Guard
Securiguard
08.2024 - 04.2025
- Monitored premises to ensure safety and security of employees and visitors.
- Trained new staff on security procedures, fostering a culture of safety awareness.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Examined doors, windows and gates to verify security.
Housekeeping Room Attendant
Civic Hotel
02.2020 - 10.2022
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hospitality.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Education
Diploma - General Arts And Science
St. Lawrence
Surrey04-2022
Skills
- Surveillance Systems
- Access Control
- Emergency Response
- Risk Assessment
- Incident Reporting
- Patrolling
- Safety Training
- Security Audits
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
- Basic Security Training (BST)
- Advanced Security Certificate
- Early Childhood Educator Assistant (ECEA)
- Food Safe Level 1
- WHMIS
Timeline
Security Officer
Footprints
10.2024 - Current
Security Guard
Securiguard
08.2024 - 04.2025
Team Member
Tim Hortons
07.2023 - Current
Housekeeping Room Attendant
Civic Hotel
02.2020 - 10.2022
Diploma - General Arts And Science
St. Lawrence