Highly effective Human Resources Manager delivering successful strategies for maximizing personnel retention and productivity. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Skilled in partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills. Manager experienced in a wide range of business needs, including strategic planning, promotional activities, and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Hi, I’m
Pooja Pooja
ON
Summary
Overview
7
years of professional experience
Work History
D.R RATTAN CYCLE INDUSTRIES.Ludhiana, PB
Supervisor
01.2019 - 12.2020
Job overview
- Led company initiatives, including change management platform, constructive feedback, training and developments, succession planning, compensation analysis, and new hire orientation and onboarding programs, improving employee experience.
- Streamlined HR efficiencies for recruitment, testing, and hiring of new employees.
- Promoted employee buy-in of organizational objectives by conducting orientation and onboarding programs and developed on-the-job training agendas for new hires, bolstering employee job position knowledge and skillset. Motivated employees of training programs and provided upper management strategic recommendations for improvements.
- Built partnerships with location managers providing HR support essential to attain and exceed company goals.
- Successfully led company initiatives; completion of performance reviews and employee/ manager goals before deadline.
- Developed and implemented succession plans and promotion paths for all staff.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed a training manual to use for reference.
- Ensured adherence to all federal and state guidelines and managed payroll and benefits for 250 employees.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
SUPERTEX PLASTIC INDUSTRIESLudhiana, India, PB
OFFICE ASSISTANCE
04.2014 - 12.2018
Job overview
- Successfully led company talent management initiatives partnering with senior management completing reviews and goals before deadline.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored employee programs closely to assess effectiveness and strategically make proactive changes to meet changing demands.
- Provided education and guidance on new policy implementation and procedures to unify responses, provide appropriate investigative actions and reach resolution of grievances/employee complaints.
- Ability to communicate efficiently and effectively with all levels of employees
- Coordinated activities of human resources team, distributing resources and personnel effectively to meet HR needs.
- Led and provided direction for human resources team.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
NIAGARA COLLEGE TORONTO.
PG DIPLOMA from Human Resources Management
05.2023
University Overview
Studied courses in Human Resources Management and Business Management
- Continuing education in HR
Skills
- Ability To Manage
- Strong Collaboration Skills
- Employee Engagement
- Effective Communications
- Talent Acquisition
- Interviewing And Hiring
- Management
- Human Resources
- Labor Relations
- Employee Relations
- Policies And Procedures
- Call Center/Customer Focused
- Interpersonal Skills
- Process Improvement
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented, Investigated incidents of theft and resolved issues that led to the recovery of lost funds.
- Supervised a team of 50 staff members.
Affiliations
Affiliations
- Society of Human Resource Management
Timeline
Supervisor
D.R RATTAN CYCLE INDUSTRIES.
01.2019 - 12.2020
OFFICE ASSISTANCE
SUPERTEX PLASTIC INDUSTRIES
04.2014 - 12.2018
NIAGARA COLLEGE
PG DIPLOMA from Human Resources Management
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