Open To Work
POOJA DEVI
Mississauga,Canada
Work Preference
Summary
Results-driven RIBO Licensed Insurance Broker with nearly one year of experience in personal lines insurance quoting, underwriting support, client communication, and insurance sales. Experienced in comparing insurance markets, preparing quotations and binders, gathering underwriting information, and assisting clients throughout the new business process. Brings strong customer service and operational experience from the automotive industry, with a solid understanding of vehicle repairs and fast-paced client-focused environments. Seeking to build a long-term career within the insurance industry and continue expanding technical and professional expertise.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Personal Lines Insurance Broker
Able Insurance Brokers Ltd.
09.2025 - Current
- Provide automobile and property insurance quotations using ARS and broker management systems.
- Compare multiple insurance markets to identify suitable coverage options for clients.
- Review client information and assess insurance eligibility, coverage needs, and underwriting requirements.
- Explain policy coverages, deductibles, endorsements, and optional coverages to clients.
- Prepare binders and assist with documentation collection and submission processes.
- Maintain professional communication through phone, email, and client follow-ups.
Receptionist Administrator
Premium Auto Body Shop
05.2023 - 08.2025
- Coordinated customer appointments, vehicle drop-offs, and repair scheduling.
- Assisted with estimates, documentation, and customer updates.
- Managed phone calls, emails, and front-desk operations in a fast-paced environment.
- Worked closely with customers, rental companies, and repair technicians.
Auto Prep Technician
Premium Auto Body Shop
04.2021 - 05.2023
- Assisted in vehicle preparation, sanding, masking, and repair support.
- Worked closely with technicians on collision repair processes.
- Developed knowledge of vehicle structures, damage assessment, repair methods, and paint preparation.
Education
Global Business Management Diploma - undefined
CanadaBachelor of Science - Physics, Chemistry & Mathematics
Skills
Insurance Quoting & Rating
Personal Lines Insurance
Underwriting Support
Risk Assessment
ARS & PowerBroker
Client Communication & Relationship Management
Policy Documentation & Binders
Customer Service
Claims Coordination Support
Microsoft Office Suite
Problem Solving, Time Management & Multitasking
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- RIBO Level 1 Licensed Insurance Broker
- Interested in pursuing the CIP designation for continued professional development
Timeline
Personal Lines Insurance Broker
Able Insurance Brokers Ltd.
09.2025 - Current
Receptionist Administrator
Premium Auto Body Shop
05.2023 - 08.2025
Auto Prep Technician
Premium Auto Body Shop
04.2021 - 05.2023