Skills
Work History
Education
Overview
Summary
Generic

PIYUSH RAWAT

Calgary,AB

Skills

  • Skilled with analytical software
  • Microsoft Office Proficiency
  • Quick learner with detail-orientation
  • IT Technical support
  • Software/hardware QA
  • Cybersecurity Foundations
  • Quality Control
  • Operational Oversight
  • Critical thinking skills
  • Ethical Conduct for Research

Work History

Banquet Chef

Calgary Exhibition And Stampede Limited
Calgary, AB
09.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity while managing team of 10.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Research Assistant

University Of Waterloo
Calgary, AB
10.2021 - 05.2022
  • Worked with over 10 principal investigators to coordinate qualitative research.
  • Worked within Ethical Conduct for Research Ethics to explore the spread of mis/disinformation on direct messaging applications
  • Attended seminars and symposiums to improve overall knowledge and understanding
  • Performed statistical, qualitative, and quantitative analysis

Line Cook

Calgary Sports and Entertainment Corporation
Calgary, AB
10.2021 - 11.2021
  • Prepared multiple orders during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Inspected completed dishes for best-in-class plating and food quality.
  • Prepared around 100 orders each shift.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.

Line Cook

Calgary Exhibition And Stampede Limited
Calgary, AB
06.2021 - 07.2021
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
  • Maintained well-organized mise en place to keep work consistent
  • Supervised work of 10 person team producing over 200 plates/day
  • Initiated training for new team members on culinary techniques

Technical Support Representative

Microsoft India
Delhi, India
03.2020 - 08.2020
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Translated complex technical issues into digestible language for non-technical users.
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and LAN.

Senior Supervisor

Whole Cellars
Calgary, AB
12.2016 - 02.2020
  • Communicated with vendors regarding back-order availability, future inventory, and special orders
  • Investigated and resolved customer inquiries and complaints in timely and empathetic manner to increase sales by 25 %
  • Provided elevated customer experience to generate loyal clientele
  • Handled daily flow of paperwork and assisted on invoicing and shipping problems
  • Identified underperforming areas and implemented effective process improvements.

Senior Crew Member

Wendy's
Calgary, AB
03.2015 - 12.2016
  • Strictly followed all cash, inventory, and labor policies and procedures
  • Worked as Operational Leader to troubleshoot any on-hand problem and built loyal clientele
  • Maintained elite customer service dealing with more than 50 customers in fast-paced operations
  • Prepared supplies and workstations during opening and closing procedures to maximize efficiency with consistent attendance record

Research Assistant

University of Calgary
Calgary, AB
09.2012 - 09.2014
  • Conducted applied research on Radio-frequency Power amplifiers using AGILENT devices to store, process and analyze data
  • Interpreted research findings and summarized data into reports and contributed to international conference research paper publication
  • Worked independently and collaboratively on polynomial function for Power Amplifier characterization boosting efficiency by 20%
  • Performed statistical, qualitative, and quantitative analyses.

Education

Master of Science - Electrical, Electronics And Communications Engineering

University of Calgary
Calgary, AB
09.2014

Bachelor of Engineering Technology - Instrumentation Engineering

Sant Longowal Institute of Engineering&Technology
Punjab, INDIA
05.2011

Overview

12
12
years of professional experience

Summary

Motivated business professional bringing four years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

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PIYUSH RAWAT