Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Additional Information
Availability
Timeline
Generic

Piyush Chaudhary

Toronto,ON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. A person who knows how to talk to people, how to make clients and keep them satisfied. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Metro Grocery Store
01.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Assistant Manager

Cafe17
04.2022 - 12.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

Bachelor of Arts - Community Development

Algoma University
Brampton, ON
12.2024

Skills

  • Communicating with Clients
  • Product Knowledge
  • Appointment Scheduling
  • Adapting new skills
  • Complaint Resolution

Accomplishments

    Employee of the month three times at Cafe17.

    Employee of the month once at Metro.

    Always preferred by employers to complete a task

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Additional Information

According to what people or my bosses have told me is that i can adapt to new things easily and i learn fast, they just need to tell me something once and once they return to check the work it is exactly what they wanted. I know how to talk to people how to deliver them exactly what they want.

Availability

As i am a student i do have to focus on my studies too so i have my monday dedicated towards my studies and available to work all other 6 Days to work with you.

Timeline

Customer Service Representative

Metro Grocery Store
01.2023 - Current

Assistant Manager

Cafe17
04.2022 - 12.2022

Bachelor of Arts - Community Development

Algoma University
Piyush Chaudhary