Piripun Januththama
Summary
Prefer to reflect myself as a multitasking self motivated individual equipped with Computer System solutions and seeking IT, System management roles to oversee technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
3
3
years of professional experience
Work History
Network Technician (Contract)
Centennial College
03.2023 - 09.2023
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Set up hardware and software including Firewalls, Servers, Cisco switch and Router configuration to meet network performance requirements.
- Designed and evaluated WAN and LAN connectivity technologies.
Customer Service Agent (Remote)
SP Data Digital
09.2022 - 07.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer calls and emails to answer questions about products and services.
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
Cybersecurity Analyst
Ministry Of Defense
05.2020 - 03.2023
- Programmed a Portable unit by customizing a Raspberry Pi to provide Network Outreach, Redundancy and Load Balancing with WLAN and SDN as a project.
- Developed a platform to Detect Security
Vulnerabilities in Web Applications with Self Organized Threat Intelligence
Architecture. - Assisted in solving Cyber crime cases using Threat Hunting and sniffing tools with application of critical thinking.
- Performed risk analyses to identify appropriate security countermeasures.
- Authored security incident reports, highlighting breaches and vulnerabilities
- Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attacks than can take place within the internal defense network server farms.
Education
Postgraduate Advanced Diploma - IT Network Security
Centennial College of Applied Arts And Technology
Scarborough, ON08.2024
Bachelor of Science - Computer Security
University of Plymouth
United Kingdom09.2022
Certificate of Technical Studies - Data Analytics For Business Decisions
SLT Mobitel
Sri Lanka03.2021
Diploma - Criminal Psychology
University of Colombo
Colombo, Sri Lanka04.2019
Diploma - Computer Hardware
University of Colombo
Sri Lanka, Colombo04.2016
Skills
- Network Troubleshooting
- Bug Fixing
- Firewall maintenance, configuration & customizing
- Internal Network server Security maintenance
- System/Network Admin monitoring
- Network Configuration
- Networking Hardware Installation & Configurations
- Quality Assurance strategies
Timeline
Network Technician (Contract)
Centennial College
03.2023 - 09.2023
Customer Service Agent (Remote)
SP Data Digital
09.2022 - 07.2023
Cybersecurity Analyst
Ministry Of Defense
05.2020 - 03.2023
Postgraduate Advanced Diploma - IT Network Security
Centennial College of Applied Arts And Technology
Bachelor of Science - Computer Security
University of Plymouth
Certificate of Technical Studies - Data Analytics For Business Decisions
SLT Mobitel
Diploma - Criminal Psychology
University of Colombo
Diploma - Computer Hardware
University of Colombo
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