Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Communication Skills
References
Timeline
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Piper Stephenson

Piper Stephenson

Cochrane,Alberta

Summary

I am looking for a full-time position that allows me to build on my skills and experience in the food and hospitality industry, as well as customer service. I would like to challenge myself with a new working landscape and, as a result, further my abilities as a server.

Overview

4
4
years of professional experience

Work History

Server/Bartender

Boston Pizza
Cochrane, Canada
01.2023 - Current
  • As a server at Boston Pizza I ensured I was always up to date on the current menu and advised guests accordingly.
  • I serviced guests with food and beverage requests in a timely, professional, and friendly manner while ensuring the restaurant around me was tidy and clean at all times.
  • At Boston Pizza, I was able to further my ability in enhancing the guests' experience by personalizing service and remembering the orders of repeat customers.

Guest Services Representative

Bow RiversEdge Campground
Cochrane, Canada
03.2022 - 11.2022
  • At Bow RiversEdge Campground, I answered phones to respond to customer inquiries and transferred calls to appropriate staff members, welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
  • I handled online payment processing and cash transactions and promoted a high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Fitness Representative

Spray Lakes Sawmills Family Sports Centre
Cochrane, Canada
01.2022 - 04.2022
  • As a fitness representative, I monitored the fitness floor, set up equipment and weights for use by class participants, and greeted and assisted guests entering the facility to provide general information and answer questions.
  • I also gained experience promoting services, programs and classes to members and guests.

Education

Open Studies And Academic Upgrading -

Mount Royal University
Calgary, AB
09-2028

High School Diploma -

Bow Valley High School
Cochrane, AB
01.2022

Skills

  • Engaging and amiable conversation skills
  • High stress tolerance
  • Excellent problem-solving skills
  • Personable and friendly attitude
  • Multitasking
  • Organized and efficient

References

Available upon request.

Leadership Experience

I have played team sports my whole life, more specifically girls soccer. I played soccer for 13 years in clubs and highschool teams, while being named captain for many of those years. I have also volunteered every year at Cochrane's "Jacket Racket" sorting winter clothes for those who cannot afford it for the past 12 years.

Communication Skills

I have many years of experience interacting with new people and making sure all of their needs are met. I greet guests in a friendly and personable manner and ensure their dining experience is tailored to the specific individuals. At Boston Pizza, there were many reviews outlining my attention to detail and bubbly personality. I take great pride in my ability to interact with customers.

References

References available upon request.

Timeline

Server/Bartender

Boston Pizza
01.2023 - Current

Guest Services Representative

Bow RiversEdge Campground
03.2022 - 11.2022

Fitness Representative

Spray Lakes Sawmills Family Sports Centre
01.2022 - 04.2022

Open Studies And Academic Upgrading -

Mount Royal University

High School Diploma -

Bow Valley High School
Piper Stephenson