Piper Stephenson
Cochrane,Alberta
Summary
I am looking for a full-time position that allows me to build on my skills and experience in the food and hospitality industry, as well as customer service. I would like to challenge myself with a new working landscape and, as a result, further my abilities as a server.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Boston Pizza
Cochrane, Canada
01.2023 - Current
- As a server at Boston Pizza I ensured I was always up to date on the current menu and advised guests accordingly.
- I serviced guests with food and beverage requests in a timely, professional, and friendly manner while ensuring the restaurant around me was tidy and clean at all times.
- At Boston Pizza, I was able to further my ability in enhancing the guests' experience by personalizing service and remembering the orders of repeat customers.
Guest Services Representative
Bow RiversEdge Campground
Cochrane, Canada
03.2022 - 11.2022
- At Bow RiversEdge Campground, I answered phones to respond to customer inquiries and transferred calls to appropriate staff members, welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
- I handled online payment processing and cash transactions and promoted a high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Fitness Representative
Spray Lakes Sawmills Family Sports Centre
Cochrane, Canada
01.2022 - 04.2022
- As a fitness representative, I monitored the fitness floor, set up equipment and weights for use by class participants, and greeted and assisted guests entering the facility to provide general information and answer questions.
- I also gained experience promoting services, programs and classes to members and guests.
Education
Open Studies And Academic Upgrading -
Mount Royal University
Calgary, AB09-2028
High School Diploma -
Bow Valley High School
Cochrane, AB01.2022
Skills
- Engaging and amiable conversation skills
- High stress tolerance
- Excellent problem-solving skills
- Personable and friendly attitude
- Multitasking
- Organized and efficient
References
Available upon request.
Leadership Experience
I have played team sports my whole life, more specifically girls soccer. I played soccer for 13 years in clubs and highschool teams, while being named captain for many of those years. I have also volunteered every year at Cochrane's "Jacket Racket" sorting winter clothes for those who cannot afford it for the past 12 years.
Communication Skills
I have many years of experience interacting with new people and making sure all of their needs are met. I greet guests in a friendly and personable manner and ensure their dining experience is tailored to the specific individuals. At Boston Pizza, there were many reviews outlining my attention to detail and bubbly personality. I take great pride in my ability to interact with customers.
References
References available upon request.
Timeline
Server/Bartender
Boston Pizza
01.2023 - Current
Guest Services Representative
Bow RiversEdge Campground
03.2022 - 11.2022
Fitness Representative
Spray Lakes Sawmills Family Sports Centre
01.2022 - 04.2022
Open Studies And Academic Upgrading -
Mount Royal University
High School Diploma -
Bow Valley High School