Pinyi Liu
Ottawa,ON
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
Work History
Optician
Chicco Optical
Ottawa, Ontario
03.2024 - Current
- Performed basic vision screenings to determine patient's prescription needs.
- Dispensed contact lenses upon completion of fitting process.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Maintained accurate records of all transactions in computer system.
- Adjusted eyewear for proper fit and comfort level.
- Submitted patient insurance forms and managed simple bookkeeping.
- Repaired broken frames using specialty tools and equipment.
- Conducted special tests such as field of vision assessment, OCTs and pachymetry.
- Organized inventory according to product type and manufacturer specifications.
- Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Intern Optician
Gordon Wood Eye Associate
Toronto, ON
04.2022 - 08.2023
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
Sales/Student Optician
N F Optic
Markham, ON
09.2021 - 01.2022
- Verified finished lenses ground to prescription specifications.
- Heated, shaped, or bent metal or plastic frames to fit eyeglasses to client.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Changed out frame displays to reflect current options and newer styles.
- Corrected problems with frames through repair and adjustment techniques.
Education
Ontario College Diploma - Opticianry
Seneca College of Applied Arts And Technology
North York, ON11.2022
Skills
- Friendly, positive attitude
- Critical thinking
- Good work ethic
- Troubleshooting
- First Aid/CPR
- Managing inventory
- Optical Needs Assessment
- Frame Repair And Adjustment
- Interpersonal Skills
- Adaptability and Flexibility
- Retail Sales
- Customer Service
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Optician
Chicco Optical
03.2024 - Current
Intern Optician
Gordon Wood Eye Associate
04.2022 - 08.2023
Sales/Student Optician
N F Optic
09.2021 - 01.2022
Ontario College Diploma - Opticianry
Seneca College of Applied Arts And Technology
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