Diligent logistics management professional skilled in the movement of hazardous and special cargo in logistics operations. Advanced knowledge of materials handling, warehouse operations, procurement and supply. Computer-savvy and results-driven with proficiency in Oracle, Cargowise, Transport Management System, material management programs and inventory control databases. Collaborates with diverse cultures. Independent and deadline-focused with demonstrated success in decision-making.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Logistics Officer
Maxam Burkina Faso Sarl
04.2023 - 08.2024
Enhanced warehouse organization, leading to improved efficiency in product retrieval and order packaging.
Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
Played a key role in the selection of new software systems to optimize logistics operations within the organization.
Reduced shipping costs for the company by negotiating better rates with carriers and optimizing delivery routes.
Assisted in budget planning and analysis, identifying areas for cost reduction while maintaining service quality.
Assisted in the development and execution of contingency plans to minimize the impact of unforeseen disruptions on daily operations.
Operations Agent
DHL Global Forwarding Burkina SA
07.2020 - 04.2023
Developed strong relationships with clients by providing excellent customer service, resulting in repeat business opportunities.
Implemented technological solutions such as barcode scanners or automated tracking systems to improve accuracy in shipment management.
Monitored performance metrics closely to identify areas for improvement in cargo operations processes.
Coordinated with airlines, ground handlers, and warehouse staff to ensure timely processing of cargo shipments.
Collaborated with customs officials on import/export regulations compliance, avoiding fines or penalties due to non-compliant shipments.
Implemented cost-saving measures by analyzing expenses, negotiating vendor contracts, and identifying inefficiencies in daily operations.
Prepared hazardous material shipments in compliance with safe handling practices.
Created documents of load plans, cargo cleanliness inspections, and transportation processes.
Observed and tracked consignments to verify timely deliveries and accurate invoicing.
Assistant Logistics Officer
CIMENTS DE L'AFRIQUE-GHANA
10.2017 - 09.2019
Trained new hires in logistics procedures, fostering a strong team dynamic focused on delivering results.
Supervised logistics functions and operations.
Evaluated carrier performance regularly, ensuring consistent service quality and addressing issues promptly when necessary.
Negotiated favorable contracts with carriers, resulting in reduced freight costs and improved profit margins.
Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Updated and maintained databases to track shipments and inventory.
Prepared and presented reports to management on logistics performance.
Education
Bachelor of Science - Business Administration Logistics And Supply Chain
UNIVERSITY OF GHANA
Accra
11.2017
Skills
Good command of English/French
Cost-Reduction Strategies
Logistics Execution
Procurement Management
Customer Support
Complaint Handling
Data Entry
Microsoft Excel
Microsoft Word
Oracle
Transport Management System
Certification
CargoWise Certified Specialist
International specialized freight forwarder by DPDHL group
IATA/ICAO Category 4 in Dangerous Goods Management issued by DPDHL
Fire Prevention and Management Certification issued by the Centre for Environmental Health Safety
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Logistics Officer
Maxam Burkina Faso Sarl
04.2023 - 08.2024
Operations Agent
DHL Global Forwarding Burkina SA
07.2020 - 04.2023
Assistant Logistics Officer
CIMENTS DE L'AFRIQUE-GHANA
10.2017 - 09.2019
Bachelor of Science - Business Administration Logistics And Supply Chain
UNIVERSITY OF GHANA
CargoWise Certified Specialist
International specialized freight forwarder by DPDHL group
IATA/ICAO Category 4 in Dangerous Goods Management issued by DPDHL
Fire Prevention and Management Certification issued by the Centre for Environmental Health Safety
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