Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pierre Ronald Ambroise

Ottawa,ON

Summary

Accomplished Supervisor of Operations with a proven track record at Construction Civil, where I led teams to exceed customer satisfaction goals through exceptional team leadership and conflict resolution. Skilled in streamlining processes for efficiency, I significantly enhanced productivity and quality standards. Expert in team development and customer service, adept at fostering a positive work environment and achieving results.

Overview

17
17
years of professional experience

Work History

Supervisor of Operations

Construction Civil
11.2021 - 08.2023
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Responsable De La Construction Du Stadium Tennis

Construction Privé
09.2020 - 08.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Responsable De Chantier

Entreprise Nationale et De Construction (ENACO)
11.2019 - 07.2020
  • Supervised team of [Number] construction workers to maintain productivity and quality of work.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Identified and resolved construction issues promptly to prevent delays.
  • Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.

Quality Evaluator

Direction Genie Scolaire (Education Nationale)
02.2007 - 10.2019
  • Managed documentation related to quality evaluations, ensuring accurate records were kept for reference and regulatory compliance purposes.
  • Performed root cause analysis of defects and implemented corrective actions, minimizing future occurrences of similar issues.
  • Streamlined quality evaluation procedures, resulting in increased efficiency and reduced processing time.
  • Provided regular reports on quality evaluation findings to organizational leadership, helping to inform strategic decision-making processes related to product development and manufacturing operations.

Education

Bachelor of Science - Genie Civil

Faculté Des Sciences Appliquées (FDSA)
Port Au Prince, Haiti
07-2004

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution

Languages

French
Professional Working
English
Limited Working

Timeline

Supervisor of Operations

Construction Civil
11.2021 - 08.2023

Responsable De La Construction Du Stadium Tennis

Construction Privé
09.2020 - 08.2021

Responsable De Chantier

Entreprise Nationale et De Construction (ENACO)
11.2019 - 07.2020

Quality Evaluator

Direction Genie Scolaire (Education Nationale)
02.2007 - 10.2019

Bachelor of Science - Genie Civil

Faculté Des Sciences Appliquées (FDSA)

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Pierre Ronald Ambroise