Pierre-Raphael Boileau
Dorval,QC
Summary
Passionate about the latest IT trends and IT support, with an eagerness to apply skills effectively within your company. Currently enrolled in Computing Support at Pearson Electrotechnology Centre and previously pursued programming studies at Collège Gérald Godin. Demonstrates high motivation, perseverance, and a continuous learning mindset. Experienced in various programming languages including Java and HTML. Pursuing opportunities for professional growth and learning within a conducive work environment.
Overview
7
7
years of professional experience
Work History
Associate
Accès Pharma Malkhassian et Sastres
01.2020 - Current
- Received orders from other companies
- Provided customer service.
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Service Clerk
Maxi
01.2017 - 01.2018
- Provided customer service.
Volunteer
Dorval Library
06.2017 - 07.2017
- Assisted with special events and programs.
- Tutored at various competency levels to help people with reading, math and writing skills.
Education
Diploma of Vocational Studies (DEP) in Computing Support - IT
Pearson Electrotechnology Centre
Lachine, QC07.2024
High School Diploma -
École Secondaire Dorval-Jean XXIII
Dorval, QC06.2020
Skills
Linux, Microsoft Windows (7, 81, 10, 11), Microsoft Windows Server (2012, 2016, 2019)
Python3, SQL, HTML, CSS, Javascript, Java
Microsoft Office (Word, Excel, PowerPoint, Access, Project), Virtual Box, Hyper-V
TCP/IP, Cisco IOS, DHCP, DNS, ADDS Software
Customer Service
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Associate
Accès Pharma Malkhassian et Sastres
01.2020 - Current
Volunteer
Dorval Library
06.2017 - 07.2017
Service Clerk
Maxi
01.2017 - 01.2018
Diploma of Vocational Studies (DEP) in Computing Support - IT
Pearson Electrotechnology Centre
High School Diploma -
École Secondaire Dorval-Jean XXIII
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