Pierre Bellefleur
Administrative And Operations Assistant
Toronto,ON
Summary
Detail-driven, Bilingual Executive Assistant (English/French) with 5+ years of experience delivering high-level administrative support, cross-office calendar management, and operational leadership in fast-paced corporate environments. Proven expertise in coordinating multi-location travel and expense reporting via Concur, managing multi-floor office and reception operations, and authoring executive townhall presentation decks using MS Office 365 and Adobe CC. Skilled in managing confidential leadership data with complete discretion, building strong vendor and stakeholder relationships, and anticipating executive needs with precision.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Administrative and Operations Team Lead
Best Buy Canada Ltd
10.2025 - Current
- Coordinated complex, multi-layered schedules and operational logistics for over 80 personnel, including cross-functional leaders and team members, collaborating daily with regional leadership to resolve scheduling conflicts.
- Authored and designed 12+ executive-facing presentation decks and visual KPI dashboards using PowerPoint, Excel, and Adobe CC for quarterly reviews, presenting metrics to cross-functional audiences of 100+ team members.
- Coordinated inter-office travel and itinerary logistics for managers traveling between stores and regional offices for coverage or training sessions, processing and reconciling expense reports via Concur with zero audit discrepancies.
- Served as the primary liaison for 30+ internal teams across multiple offices, external vendors, and high-value clients, processing 50+ daily communications and resolving inquiries within 2 hours.
- Administered confidential onboarding and credentials for 100+ new hires, achieving 100% data compliance and zero privacy breaches.
Senior Administration Specialist
Best Buy Canada Ltd
04.2025 - 10.2025
- Supervised daily operations and managed relationships with various external vendors (cleaning, repairs, supply vendors) and reducing maintenance response times by 20%.
- Prepped and managed 20+ monthly executive and client meetings, coordinating catering, room setups, and AV needs for groups of up to 30 attendees.
- Processed and reconciled daily cash, petty cash, and expenditure logs in MS Excel totaling $50,000+ monthly with 100% transaction accuracy.
- Reorganized electronic document structures across MS SharePoint and OneDrive, cutting document retrieval times and reducing data entry errors by 25%.
Product Process Specialist
Best Buy Canada Ltd
06.2023 - 04.2025
- Tracked high-volume unit queues, asset logs, and inventory valuations for 5,000+ units using MS Excel.
- Coordinated cross-functional resource reconciliation across 3 core departments, identifying process bottlenecks to reduce daily inventory processing times.
- Maintained precise database records and provided administrative reporting support to keep daily operations running seamlessly.
Marketing Intern
New Brunswick College of Craft and Design
01.2022 - 06.2022
- Designed, formatted, and proofread informational decks, flyers, and correspondence for internal and external distribution under tight deadlines.
- Managed digital asset databases using Excel spreadsheets and Adobe Photoshop for rapid retrieval and organizing project files.
- Supported general office administration and reception duties within a post-secondary environment, serving as a welcoming point of contact for student and guest inquiries.
Clerk
Atlantic Superstore
06.2020 - 01.2023
- Reconciled daily POS electronic payment transactions and financial logs averaging $30,000+ daily, maintaining accuracy in daily balancing and ledger reporting.
- Audited digital product catalogs and pricing records for 10,000+ SKUs, correcting 200+ inventory and pricing discrepancies monthly to preserve high data integrity.
- Streamlined daily administrative workflows by resolving documentation discrepancies and preparing cross-functional operational updates under tight reporting deadlines.
Education
Diploma in Visual Arts -
New Brunswick College of Craft And Design
Fredericton, NB 05.2001 -
Skills
Administrative & Executive Support
- Executive Calendar & Schedule Optimization
- Travel & Itinerary Coordination (Concur)
- Expense Management & Financial Reconciliation
- Meeting Prep, Boardroom Logistics & Catering
- Reception & Office/Facility Management
- Vendor & Maintenance Coordination
Technical & Software
- MS Office 365: Word, Excel, PowerPoint, Outlook, Teams, SharePoint
- Travel & Expense: SAP Concur
- Creative Suite: Photoshop, Premiere, Lightroom
- CRM Systems, Digital Asset Management, Electronic Records
Communication & Core Strengths
- Executive Townhall & Presentation Design
- Confidentiality & High-Level Discretion
- Cross-Office & Stakeholder Communication
- Event Planning & Culture Coordination
- Time Management, Prioritization & Adaptability
Timeline
Administrative and Operations Team Lead
Best Buy Canada Ltd
10.2025 - Current
Senior Administration Specialist
Best Buy Canada Ltd
04.2025 - 10.2025
Product Process Specialist
Best Buy Canada Ltd
06.2023 - 04.2025
Marketing Intern
New Brunswick College of Craft and Design
01.2022 - 06.2022
Clerk
Atlantic Superstore
06.2020 - 01.2023
Diploma in Visual Arts -
New Brunswick College of Craft And Design
05.2001 -
Training
- Travel & Itinerary Logistics (SAP Concur)
- Corporate Expense Reconciliation & Audit Compliance
- Financial Risk Mitigation & Internal Control
- Data Privacy, Confidentiality & Discretion Protocols
- Full-Cycle Onboarding & Credential Auditing
- Process Optimization & Root-Cause Workflow Analysis
- SOP Development & Regulatory Compliance Management