Pia Sharpe
Summary
Dedicated child/youth worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Compassionate worker highly skilled in responding to needs of children and families using a multifaceted approach. Strong communicator with in-depth knowledge of protection legislation. Confident working with clients of all social, economic and cultural backgrounds.
Overview
24
24
years of professional experience
Work History
Small Business Owner
Sharpe Interiors
08.2019 - Current
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Fulfilled customer needs by applying various types of paints to interior and exterior surfaces.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Intake Screener
Dilico Anishinabek Family Care
01.2013 - 06.2013
- Collaborated with external agencies and service providers as needed to facilitate client referrals or gather additional information necessary for accurate screening purposes.
- Enhanced screening processes by implementing efficient tracking systems and background check procedures.
- Provided crisis intervention services to protect children from harm or abuse in emergency situations.
Children's Services Mentor
Dilico Anishinabek Family Care
01.2010 - 01.2013
- Facilitated workshops and training sessions to foster development of problem-solving, decision-making, and critical thinking.
- Actively participated in quality assurance, including developing children's services policy, internal audits, and CPIN database implementation.
- Developed trust-based relationships with mentees through active listening and empathetic communication, enabling open dialogue and biderectional feedback.
Manager
Dilico Anishinabek Family Care
07.2009 - 10.2009
- Identified training opportunities combined with performance goals to encourage staff development and positive engagement
- Ensured consistent client service delivery in accordance with Ministry Standards, through prioritization and delegation
- Facilitated healthy outcomes for families by monitoring daily activities and coaching team members
Case Manager (Family Services and Intake Services)
Dilico Anishinabek Family Care
12.2003 - 07.2009
- Established therapeutic relationships with clients to enable a thorough assessment identifying issues, goals and necessary interventions
- Collaborated with Indigenous community representatives, physicians, social workers, therapists and case managers to develop and implement individualized care plans to promote the best interests of the child, family and community
- Complied with Ministry standards with respect to intake and ongoing family service work with a focus on child safety
Children's Services Worker
Dilico Anishinabek Family Care
09.2001 - 12.2003
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Relied on excellent communication skills, both verbal and written
- Used strong analytical and problem-solving skills to develop and implement creative solutions to complex problems
Child and Youth Worker (A/BTRS)
Dilico Anishinabek Family Care
04.2000 - 09.2001
- Developed and implemented cultural, individual, and group programs to support children's mental health and well-being
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents
- Delivered research-based strategies and crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
Education
Diploma (with Honours) - Child And Youth Worker
Confederation College
Thunder Bay, ON06.2000
Skills
- Family Dynamics and Engagement
- Ethical Practice
- Critical Thinking
- Multidisciplinary Collaboration
- Advocacy
- Mentoring abilities
- Client and Family Interviews
- Problem-Solving
- Quality Assurance
- Client Needs Assessment
Timeline
Small Business Owner
Sharpe Interiors
08.2019 - Current
Intake Screener
Dilico Anishinabek Family Care
01.2013 - 06.2013
Children's Services Mentor
Dilico Anishinabek Family Care
01.2010 - 01.2013
Manager
Dilico Anishinabek Family Care
07.2009 - 10.2009
Case Manager (Family Services and Intake Services)
Dilico Anishinabek Family Care
12.2003 - 07.2009
Children's Services Worker
Dilico Anishinabek Family Care
09.2001 - 12.2003
Child and Youth Worker (A/BTRS)
Dilico Anishinabek Family Care
04.2000 - 09.2001
Diploma (with Honours) - Child And Youth Worker
Confederation College
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