Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in Banking & Finance. Committed to making a significant impact through dedication and a proactive approach.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
LIV
03.2023 - 06.2023
Provided personalized service in a high-paced environment, ensuring customer satisfaction through effective communication and problem-solving.
Developed strong interpersonal skills by engaging with diverse clientele and collaborating with team members to enhance service delivery.
Intern
Eatalian Pizza
06.2022 - 08.2022
Created engaging content and high-quality content that showcases the restaurant's food and its unique ambiance.
Assisted in creating flyers and ads that highlight the restaurant's special offers and promotions.
Lebanese American University Model European Union (LAUMEU)
10.2018 - 03.2019
Attended training sessions on public speaking, body language, diplomacy, negotiation, written and verbal communication, research methods, rules of procedure and other relevant topics
Education
Bachelor's degree - Finance
Concordia University, John Molson School of Business
Montreal, QC
12-2025
Lebanese Baccalaureate - Social Sciences And Economics
Collège Saint Joseph
Antoura, Lebanon
05-2021
Skills
Teamwork and collaboration
Self-management
Multi-tasking
Active listening
Customer service
Critical thinking
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Timeline
Customer Service Representative
LIV
03.2023 - 06.2023
Intern
Eatalian Pizza
06.2022 - 08.2022
Lebanese American University Model European Union (LAUMEU)
10.2018 - 03.2019
Bachelor's degree - Finance
Concordia University, John Molson School of Business
Lebanese Baccalaureate - Social Sciences And Economics