Summary
Overview
Work History
Education
Skills
Timeline
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Philip Grift

Vancouver,BC

Summary

Results-oriented sales professional with 6 years of experience in customer-facing roles. Proven track record in nurturing returning clientele, managing multiple customers simultaneously, and de-escalating confrontations.

Overview

6
6
years of professional experience

Work History

Delivery Specialist

Regency Toyota Vancouver
Vancouver, British Columbia
04.2024 - 09.2024
  • Assisted returning customers in resolving any technical problems, preserving brand loyalty.
  • Effectively managed conflicting appointments and multiple customers simultaneously.
  • Conducted comprehensive tours of new vehicles and prevented buyer's remorse.

Sales Consultant

Pipit Funnels
Vancouver, BC
09.2023 - 04.2024
  • Generated and closed deals for a software company and multiple marketing companies.
  • Implemented strategies to acquire new customers while ensuring retention of existing ones.
  • Generated engaging and informative content for diverse websites and social media accounts.

Consumer Sales Lead

MintList
Vancouver, BC
08.2022 - 08.2023
  • Achieved a 300% increase in monthly sales by scaling the sales team.
  • Increased sales activities per person by 25% through creating a positive team environment.
  • Exceeded personal targets by optimizing sales conversion with timely follow-up

Team Lead

INDOCHINO
Burnaby, BC
01.2022 - 08.2022
  • Successfully handled customer escalations, ensuring continued brand loyalty.
  • Exceeded sales KPI targets by 25% through effective management of showroom operations.
  • Trained 2 managers and multiple sales staff in the sales process.

Sales Associate

Stars - Strauss
Waterloo, ON
09.2018 - 12.2021
  • Managed multiple customers simultaneously while expanding menswear clientele.
  • Exceeded customer expectations, resulting in repeated service requests.
  • Maintained an exceptional track record of surpassing monthly sales average by 45%.

Education

Foodsafe: Level 1 -

Open School BC
BC
01-2024

Serving It Right -

Responsible Service
BC
01-2024

BA in Business and Communication -

University of Waterloo
ON
01-2021

Skills

  • Captivating Customer Experience
  • Generating Repeat Customers
  • Efficient Time Management
  • Food Safety Certified
  • Complaint Resolution
  • Effective Upselling

Timeline

Delivery Specialist

Regency Toyota Vancouver
04.2024 - 09.2024

Sales Consultant

Pipit Funnels
09.2023 - 04.2024

Consumer Sales Lead

MintList
08.2022 - 08.2023

Team Lead

INDOCHINO
01.2022 - 08.2022

Sales Associate

Stars - Strauss
09.2018 - 12.2021

Foodsafe: Level 1 -

Open School BC

Serving It Right -

Responsible Service

BA in Business and Communication -

University of Waterloo

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Philip Grift