AMIRHOSSEIN GOHARANI
York,ON
Overview
19
19
years of professional experience
Work History
Delivery Specialist
BMW Autohaus
Thornhill
04.2024 - Current
- Managed daily delivery operations to ensure timely and accurate deliveries of goods.
- Coordinated with vendors and customers to ensure smooth delivery processes.
- Remained calm and pleasant with customers at all times, even during tense situations.
Lot Attendant
BMW Autohaus
Thornhill
05.2023 - 03.2024
- Inspected vehicles for damage upon arrival and departure from lot.
- Ensured that all vehicles were parked in designated areas according to size and type.
- Logged assigned vehicle tags in specified software.
- Performed detailed inspections of vehicles prior to customer delivery.
- Verified that all safety features were working properly before customer deliveries.
- Inspected new cars upon delivery from manufacturer or distributor.
Server
Efendi Restaurant
Vaughan, ON
07.2022 - 03.2023
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
Instacart Shopper
Instacart Inc
Toronto, ON
05.2020 - 06.2021
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly..
Sales Associates
The Source, Bell Canada Inc
Thornhill, ON
12.2019 - 03.2020
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Production Manager
Toronto Car Wrap Inc
Vaughan, Canada
05.2016 - 11.2017
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Managed materials to meet production goals and specific customer demands.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Sandwich Maker
Subway Restaurant
Toronto, Canada
08.2014 - 01.2016
- Took orders, prepared foods and processed payments in full-service establishment.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Completed efficient store opening and closing procedures each day.
Volunteer Coordinator
Turkish Airlines
Eskisehir, Turkey
02.2013 - 11.2013
- Worked as a Volunteer of Plant Seedlings in Memorial Forest with the associates of Turkish Airlines- Eskisehir International Airport (AOE)
Sales Associate
Miras Hand Craft Inc
Tehran, Iran
04.2011 - 09.2012
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Salesperson
Moshk Cosmetic Inc
Tehran, Iran
03.2010 - 03.2011
- Developed key customer relationships to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Answered product questions with up-to-date knowledge of sales and promotions.
Administrative Assistant
Iran Bazargan Group, Iran Trade Group Inc
Tehran, Iran
05.2009 - 08.2010
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
Administrator and Secretary
Donyaye Digital, Digital World Inc
Tehran, Iran
06.2008 - 01.2010
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Communicated with customers via email and telephone to respond to inquiries, direct calls to proper personnel and confirm deliveries.
- Received and routed incoming calls and correspondence to promote timely communication.
Graphic Designer
Rajian Advertising Group
Tehran, Iran
02.2005 - 01.2008
- Designed new, on-brand visual elements focusing on concept and messaging.
- Generated digital image files for use in digital and traditional printing.
- Submitted design ideas to plan projects with customers and managers.
Education
Certificate - English As A Second Language
George Brown College
Toronto, ON12.2016
Associate of Arts - Graphic Design
Azad University
Tehran, Iran09.2009
License Certificate - OMVIC
Georgian College of Applied Arts And Technology
Barrie, ON03-2024
Skills
- More than Seven years of combined experience in advertising, digital media, and retail
- Highly proficient in Microsoft Office, Photoshop, and Corel Draw
- A true professional at: Able to remain poised under pressure and stressful situations
- Effective customer upselling
- Excellent time management skills that allow for the multi-tasking of all responsibilities
- Able to set priorities and implement decisions to meet operational deadlines
- Motivated to learn and gain increased responsibility
- Able to meet sale targets
- Exceptional problem-solving skills
- Self-starter – performs well independently and as a team member
- Strong ability to follow and comply with health and safety and other workplace policies
- Able to making all kind of signs such as channel lettering, building sign, indoor and outdoor signs, decals etc
- Enthusiastic and driven professional with 7 years of customer service experience and exceeding sales goals
Languages
Timeline
Delivery Specialist
BMW Autohaus
04.2024 - Current
Lot Attendant
BMW Autohaus
05.2023 - 03.2024
Server
Efendi Restaurant
07.2022 - 03.2023
Instacart Shopper
Instacart Inc
05.2020 - 06.2021
Sales Associates
The Source, Bell Canada Inc
12.2019 - 03.2020
Production Manager
Toronto Car Wrap Inc
05.2016 - 11.2017
Sandwich Maker
Subway Restaurant
08.2014 - 01.2016
Volunteer Coordinator
Turkish Airlines
02.2013 - 11.2013
Sales Associate
Miras Hand Craft Inc
04.2011 - 09.2012
Salesperson
Moshk Cosmetic Inc
03.2010 - 03.2011
Administrative Assistant
Iran Bazargan Group, Iran Trade Group Inc
05.2009 - 08.2010
Administrator and Secretary
Donyaye Digital, Digital World Inc
06.2008 - 01.2010
Graphic Designer
Rajian Advertising Group
02.2005 - 01.2008
Certificate - English As A Second Language
George Brown College
Associate of Arts - Graphic Design
Azad University
License Certificate - OMVIC
Georgian College of Applied Arts And Technology
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