AMRIT AMRIT
Surrey,BC
Summary
Energetic experienced sales associate with high talent who enjoys working with others, skilled in inventory management, met sales targets, and was recognized three times as a top 150 wireless sales associate in the country, earning three stars on my wireless uniform.
Overview
2
2
years of professional experience
Work History
Sale Associate
Staples
07.2023 - 06.2024
- Processed sales on daily basis
- Daily/weekly audit of contracts to ensure right customer needs have been met and to reduce claw backs by performing required corrections
- Handle customers and their bills
- RMA- DOA for buyer's remorse returns/dead on arrival
- Audit daily duties checklist
- Setup of a live demo unit, continuous operation of digital signage, and timely updates to placemats and pricing cards.
- Work with rest of store to unlock wireless sales
- Work closely with leadership and tech team to drive wireless team
- Share metrics with all team members
- Working with deep understanding of promotion, rate cards
- Making sure all on screen and off screen signage are working and update prices of phones and update charts of kiosk
- Find out why our team's previous clawbacks occurred and how we can improve it.
- Cold calling and follow ups by email and calling to customers
- Helping consumers while circling the entire store and converting this assistance into a wireless sale
- Building the customer trust, ring the previous wireless customer to find out if everything is going smooth.
Senior sale representative
Telus Mobility Surrey
03.2022 - 06.2023
- Deal customers face to face and on-call daily
- Provide them best advice and best deals for their mobility and internet services
- Set up goals for teams by weekly
- Provide them presentations online and on whiteboard regarding price change, promotion, rules and all
- Provide them day goal before starting their shifts and discuss the strengths and weaknesses by the end of the day
- Train associate how to work on the floor
- Handle aggressive customers by a very good way
- Listen to customers first to solve their problems.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Education
Master's - business and marketing
University of Canada west
Vancouver, CA05.2023
Bachelor's - Mathematics
GNA University
India04.2018
Skills
- Customer service
- Leadership
- Telecommunication
- Microsoft and excel
- Employee engagement
- Troubleshooting
- Management skill
- Computer skills
- Collaboration
- Interpersonal skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Retail Store Operations
- Product Sales
- Reliable and punctual
Accomplishments
Three times, the top 150 sales associates in the nation were rewarded.
Languages
English
Hindi
Punjabi
Art PAINTINGS
In addition, I enjoy painting things and creating art, which helps me develop my patience and composure, all of which are useful while interacting with customers and enhancing my customer service.
Timeline
Sale Associate
Staples
07.2023 - 06.2024
Senior sale representative
Telus Mobility Surrey
03.2022 - 06.2023
Master's - business and marketing
University of Canada west
Bachelor's - Mathematics
GNA University
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