Perla Hernandez
Farmersville
Summary
Proactive Front Office Assistant with a strong background in patient scheduling and insurance verification. Recognized for effective teamwork and commitment to customer service, ready to drive operational improvements and enhance patient experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Office Assistant
Family Health Care Network
Visalia, CA
06.2025 - 03.2026
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Assisted with front desk operations, greeting patients and providing exceptional customer service.
- Coordinated communication between healthcare providers and patients to facilitate care continuity.
- Collaborated with team members to streamline office procedures, improving workflow efficiency.
Extern
Fariba Akhavon
Visalia, CA
03.2025 - 04.2025
- Scheduled appointments and maintained calendars for staff, optimizing time management.
- Collaborated with team members to improve reception workflows and enhance visitor experience.
- Greeted visitors and clients, ensuring a welcoming atmosphere and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of reception area for professional appearance.
Education
Medical Assisting
San Joaquin Valley College
Visalia, CA05-2025
Skills
- Patient scheduling
- Microsoft office
- Insurance verification
- Payment collection
- Reminder calls
- Referral verification
- Co-payment collection
Certification
- CMAA - Certified Medical Administrative Assistant
Languages
English
Spanish
Timeline
Front Office Assistant
Family Health Care Network
06.2025 - 03.2026
Extern
Fariba Akhavon
03.2025 - 04.2025
Medical Assisting
San Joaquin Valley College