Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darcie Dahl

Santa Rosa

Summary

Customer-focused Front Office Assistant skilled in addressing guest inquiries and facilitating efficient check-in and check-out processes. Builds strong relationships with guests and coworkers while providing exceptional service. Experienced in retail, assisting customers in selecting outfits that enhance their confidence.

Overview

1
1
year of post-secondary education
23
23
years of professional experience

Work History

Front Office Assistant

Dr settimi
Santa Rosa
01.2024 - 06.2024

Managed phone inquiries, scheduled appointments, and supported back office operations to enhance overall office efficiency.

  • Managed patient scheduling and appointment confirmations efficiently.
  • Assisted in maintaining organized front desk operations daily.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Processed patient information and maintained confidentiality standards diligently.
  • Collaborated with medical staff to optimize patient flow and improve service delivery.
  • Responded to incoming calls, addressed voicemails, and directed calls to appropriate staff to maintain communication efficiency.

Sales Associate

Bebe sport
Santa Rosa
08.2001 - 09.2003
  • Engaged customers with product knowledge and personal recommendations.
  • Assisted customers with product selection and inquiries in a high-energy retail environment.
  • Maintained visual merchandising standards to enhance store presentation and product visibility.
  • Processed transactions accurately using point-of-sale systems during busy sales periods.

Education

Registered Dental Assistant - Dental

Santa Rosa Junior College
Santa Rosa, California
07.2021 - 05.2022

Skills

  • Patient scheduling
  • Appointment management
  • Scheduling and calendar management
  • Appointment setting
  • Reception duties
  • Call handling
  • Office organization
  • Technology utilization
  • Medical terminology
  • Customer relationship
  • Time management
  • Attention to detail
  • Issue resolution
  • Flexibility in tasks
  • Team collaboration
  • Problem solving
  • Empathy in service
  • Communication skills
  • Cash handling
  • Customer styling assistance

Customer styling assistance

Timeline

Front Office Assistant

Dr settimi
01.2024 - 06.2024

Registered Dental Assistant - Dental

Santa Rosa Junior College
07.2021 - 05.2022

Sales Associate

Bebe sport
08.2001 - 09.2003
Darcie Dahl