Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Penny hill

Creston,BC

Summary

Results-driven manager with a proven track record in customer service and staff management. Skilled in implementing cost-saving measures while enhancing service quality. Committed to fostering high customer satisfaction through effective team leadership.

Overview

1
1
Language
2027
2027
years of professional experience

Work History

Manager

Tim Hortons
Creston, BC
2017 - Current
  • Oversaw daily operations to ensure smooth workflow and high customer satisfaction.
  • Trained and mentored staff on efficient service techniques and product knowledge.
  • Implemented cost-saving measures while maintaining quality standards in food preparation.
  • Analyzed customer feedback to enhance menu offerings and improve service delivery.

Education

No Degree - Healthcare Aide

College of The Rockies
Creston, BC
09-2026

Skills

Customer service

Team leadership

Time management

Decision-making

Verbal and written communication

Task delegation

Staff management

Documentation and reporting

Relationship building

Languages

English
Elementary

Timeline

Manager

Tim Hortons
2017 - Current

No Degree - Healthcare Aide

College of The Rockies
Penny hill