Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
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Pengyu Mao

Pengyu Mao

Toronto,ON

Summary

Dynamic professional with a proven track record at Zhejiang Star Automobile Co., Ltd., excelling in customer service and event coordination. Skilled in data analysis and effective communication, I successfully enhanced member engagement and streamlined operations, ensuring a well-organized reception area and efficient event execution.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Receptionist

Zhejiang Star Automobile Co.,Ltd.
Hangzhou, Zhejiang
05.2025 - 06.2025
  • Greeted customers and directed inquiries to appropriate departments.
  • Coordinated communication between customers and sales team effectively.
  • Managed phone calls and emails; register scheduled appointments for sales representatives.
  • Supported inventory management by tracking supplies for the reception area.
  • Sorted incoming business messages and directed to correct personnel each day.
  • Maintained up-to-date knowledge of all products and services offered by the company.
  • Tracked automobiles plates to keep the parking area organize.
  • Transported guest vehicles.

Club Booth Coordinator

University of Toronto - Riichi Mahjong Club
Toronto, Ontario
09.2024 - 09.2024
  • Coordinated events and activities to promote member engagement.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Supported new members by providing orientation and resources.
  • Created club posters.
  • Guided interested students to the club room and organized orientation.

Education

Bachelor of Science - Statistics & Economics

University of Toronto
Toronto
04-2027

High School Diploma -

Sir Winston Churchill Secondary
Vancouver, BC
06-2023

Skills

  • Data analysis
  • Statistical software
  • Customer service
  • Event coordination
  • Inventory management
  • Effective communication

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Japanese
Professional
Korean
Elementary

Certification

  • JLPT N3
  • IELTS 8.0

Affiliations

  • Current musical band member
  • Active soccer & billiards player
  • Video creators

Timeline

Sales Receptionist

Zhejiang Star Automobile Co.,Ltd.
05.2025 - 06.2025

Club Booth Coordinator

University of Toronto - Riichi Mahjong Club
09.2024 - 09.2024

Bachelor of Science - Statistics & Economics

University of Toronto

High School Diploma -

Sir Winston Churchill Secondary
Pengyu Mao