Pengyu Mao
Toronto,ON
Summary
Dynamic professional with a proven track record at Zhejiang Star Automobile Co., Ltd., excelling in customer service and event coordination. Skilled in data analysis and effective communication, I successfully enhanced member engagement and streamlined operations, ensuring a well-organized reception area and efficient event execution.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Receptionist
Zhejiang Star Automobile Co.,Ltd.
Hangzhou, Zhejiang
05.2025 - 06.2025
- Greeted customers and directed inquiries to appropriate departments.
- Coordinated communication between customers and sales team effectively.
- Managed phone calls and emails; register scheduled appointments for sales representatives.
- Supported inventory management by tracking supplies for the reception area.
- Sorted incoming business messages and directed to correct personnel each day.
- Maintained up-to-date knowledge of all products and services offered by the company.
- Tracked automobiles plates to keep the parking area organize.
- Transported guest vehicles.
Club Booth Coordinator
University of Toronto - Riichi Mahjong Club
Toronto, Ontario
09.2024 - 09.2024
- Coordinated events and activities to promote member engagement.
- Monitored inventory levels and ordered additional supplies as needed.
- Supported new members by providing orientation and resources.
- Created club posters.
- Guided interested students to the club room and organized orientation.
Education
Bachelor of Science - Statistics & Economics
University of Toronto
Toronto04-2027
High School Diploma -
Sir Winston Churchill Secondary
Vancouver, BC06-2023
Skills
- Data analysis
- Statistical software
- Customer service
- Event coordination
- Inventory management
- Effective communication
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Japanese
Professional
Korean
Elementary
Certification
- JLPT N3
- IELTS 8.0
Affiliations
- Current musical band member
- Active soccer & billiards player
- Video creators
Timeline
Sales Receptionist
Zhejiang Star Automobile Co.,Ltd.
05.2025 - 06.2025
Club Booth Coordinator
University of Toronto - Riichi Mahjong Club
09.2024 - 09.2024
Bachelor of Science - Statistics & Economics
University of Toronto
High School Diploma -
Sir Winston Churchill Secondary