Penelope Merletti
North Vancouver,BC
Summary
Dedicated Registered Nurse bringing 20+ years of clinical experience treating patients with variety of health care concerns and coordinating care with allied healthcare staff. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced emergency medicine settings. Excellent interpersonal skills and de- escalation abilities.
Overview
27
27
years of professional experience
Work History
Registered Nurse, Emergency Department
Vancouver Coastal Health, UBC Hospital
2023.11 - Current
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Educated family members and caregivers on patient care instructions.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Contributed to the creation of a positive work culture within the Emergency Department by actively participating in team-building activities, offering constructive feedback, celebrating successes, and fostering a sense of camaraderie among colleagues.
Registered Nurse, Urgent Care Center
Vancouver Coastal Health
2020.02 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Registered Nurse, Emergency Department
Vancouver Coastal Health, VGH
1997.09 - 2020.02
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Contributed to the creation of a positive work culture within the Emergency Department by actively participating in team-building activities, offering constructive feedback, celebrating successes, and fostering a sense of camaraderie among colleagues.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Coordinated with healthcare teams to ensure seamless patient transitions from emergency care to specialized departments.
- Enhanced patient outcomes by delivering prompt and accurate care in life-threatening situations.
- Reduced stress and anxiety for patients and families by offering compassionate care and support.
- Maintained meticulous records of patient care, ensuring accuracy and compliance with regulations.
- Participated in continuous education programs to stay updated with latest in emergency nursing practices.
Education
General Nursing
Douglas College
New Westminster, BC1994
Psychiatric Nursing
Douglas College
New Westminster, BC01.1991
Skills
- EKG Interpretation
- Patient Assessments
- Pediatric Advanced Life Support
- Medication Administration
- Critical Thinking
- Strong Clinical Judgment
- Certified in CPR/AED
- Advanced Cardiovascular Life Support (ACLS)
- Trauma Nursing Core Course (TNCC)
- Medication and IV administration
- Blood Draw and Sample Collection
- Attention to Detail
Languages
English
Native or Bilingual
Timeline
Registered Nurse, Emergency Department
Vancouver Coastal Health, UBC Hospital
2023.11 - Current
Registered Nurse, Urgent Care Center
Vancouver Coastal Health
2020.02 - Current
Registered Nurse, Emergency Department
Vancouver Coastal Health, VGH
1997.09 - 2020.02
General Nursing
Douglas College
Psychiatric Nursing
Douglas College
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