Peggy Forrest
Baden,ON
Summary
Reliable, knowledgeable sales associate with additional experience in gold/silversmithing to enhance the customer's shopping experience. Many years of informal study of gems and gemology affords me the ability to build trust with the customer and assist in selecting that perfect purchase.
Overview
3
3
years of professional experience
Work History
Sales Associate
OroMart
Kitchener, ON
03.1998 - 09.2000
- Assisted customers in selecting the perfect purchase. Demonstrate product features, operation of fastening mechanisms, etc.
- Build relationships with customers to gain a good understanding of their needs and wants, and to foster return purchases.
- Work professionally and calmly while store is busy.
- Handle customer complaints in a professional manner and conforming to store policy.
- Remain up-to-date on store merchandise, sales, special offers.
- Point of sale transaction processing.
- Upselling.
- Ensure displays are neat, clean and appropriately stocked.
- Assist team with with occasional inventory shutdowns.
- Carry out all end-of-day inventory and sales transaction reporting.
Education
Some College (No Degree) - Jewellery Design And Metalsmithing
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
- Retail jewelry sales
- Extensive product knowledge
- Upselling
- Relationship building
- Customer needs assessment
- Payment processing and cash handling
- Store opening and closing
- Excellent communication skills
- Positive and professional attitude
Affiliations
- Volunteer for Ceremonies Committee at Toronto Honda Indy 2022 & 2023
- Currently training a future service dog for Partners with Paws
Timeline
Sales Associate
OroMart
03.1998 - 09.2000
Some College (No Degree) - Jewellery Design And Metalsmithing
Conestoga College Institute of Technology And Advanced Learning
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