Maria Loewen
Roland,Manitoba
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Sales Associate
Willow Matt
777 Norqway Drive 25 Winkler Ardene
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared large cash deposits with zero discrepancies.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
Grade 11 -
Homeschool
10.2022
Music Performance
Creative Chording Music Studios
Saskatchewan, AB04.2020
Skills
- POS System Operations
- Sales Trends
- Sales Expertise
- Stockroom Upkeep
- Time Management
- Customer Service
- Teamwork and Collaboration
- Stocking and Receiving
- Store Opening and Closing
- Sales Goal Attainment
- Cash Handling
- Verbal and Written Communication
- Customer Needs Assessment
- Product Recommendations
- Retail Loss Prevention
- Returns and Refunds
- Persuasive Selling
- Promotional Sales Events
- Folding Clothes
- Retail Store Operations
- Complex Transactions
- Credit and Cash Transactions
- Jewelry Personalization
- Stockroom Organizing
- Effective Selling Techniques
- Corrective Actions
- Answering Customer Questions
- Personal Shopping
- Cash Register Operations
- Recognition of Security Risks
- Retail Knowledge
- Sales Communications
- Suggestive Selling
- Speaking Clearly
- Sales Leadership
- Consultative Sales Techniques
- Online Systems
- Customer Understanding
- Social Perceptiveness
- Register Preparation
- Assigning Tasks
- Efficient Sales Transactions
Languages
Low German
Limited Working
Timeline
Sales Associate
Willow Matt
07.2022 - Current
Grade 11 -
Homeschool
Music Performance
Creative Chording Music Studios