Summary
Overview
Work History
Skills
Timeline
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Pegah Toloeifar Kosh

Newmarket,ON

Summary

Motivated and adaptable professional with experience in various customer-facing roles, including as a Sales Associate, Server, Cashier, and Coordinator/Supervisor. Skilled in managing customer interactions, ensuring smooth operations, and providing excellent service in fast-paced environments. Known for strong communication, leadership abilities, and a collaborative team-oriented approach. Adept at multitasking and problem-solving, with a proven track record of maintaining high customer satisfaction and driving sales. Seeking to leverage my diverse experience and passion for customer service in a dynamic restaurant environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Sporting Life
Toronto, Canada
11.2024 - Current
  • Assisted customers in finding products that matched their needs and preferences
  • Managed point-of-sale transactions efficiently while maintaining accuracy
  • Contributed to visual merchandising and inventory organization

Coordinating Supervisor

Mr.Fade Shervin
Toronto, Canada
07.2023 - Current
  • Supervised daily operations, including staff schedules and inventory management
  • Ensured high standards of customer service and client satisfaction
  • Implemented sales strategies, resulting in increased revenue and customer retention

Server

Darbar Persian Grill
Toronto, Ontario
01.2023 - 04.2025
  • Provided exceptional service to high volume of daily customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Cashier

Darband Restaurant
Toronto, Ontario
09.2022 - 01.2023
  • Answered customers' questions and provided information on store procedures or policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Offered customers carry-out service at completion of transaction.
  • Processed sales transactions to prevent long customer wait times.

Skills

Customer Service Excellence

Team Leadership

Multitasking & Time Management

Sales & Upselling

Point of Sale (POS) Systems

Communication

Problem Solving & Conflict Resolution

Order Taking & Food Service

Inventory Management

Attention to Detail

Adaptability

Timeline

Sales Associate

Sporting Life
11.2024 - Current

Coordinating Supervisor

Mr.Fade Shervin
07.2023 - Current

Server

Darbar Persian Grill
01.2023 - 04.2025

Cashier

Darband Restaurant
09.2022 - 01.2023

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Pegah Toloeifar Kosh