Pedro Luquin Angel
Salinas
Summary
Dynamic professional with extensive experience at Santa Lucia Preserve, excelling in customer service and effective multitasking. Proven ability to enhance guest experiences while managing complaints and ensuring safety. Bilingual in Spanish, skilled in problem-solving and team collaboration, consistently delivering results in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gate Host
Santa Lucia Preserve
Carmel-by-the-Sea
08.2024 - Current
- Reported suspicious activities to supervisors promptly for immediate action.
- Assisted visitors with directions, parking, and inquiries to enhance the experience.
- Monitored traffic flow at entrance and exit gates to ensure safety.
- Managed customer complaints professionally, escalating issues to superiors when necessary.
- Cooperated with departments to maintain smooth operations across the organization.
Catering Staff Member
Santa Lucia Preserve
Carmel-by-the-Sea
06.2022 - 08.2024
- Maintained the cleanliness of the buffet area during meal service periods.
- Inspected equipment before use to prevent malfunctions during guest service.
- Assisted the catering manager in setting up the event space, confirming that all necessary items were present.
- Served food promptly while adhering to the caterer's presentation standards.
- Managed inventory of supplies during events, ensuring accurate accounting at night's end.
Banquet Server
Santa Lucia Preserve
Carmel-by-the-Sea
06.2022 - 08.2024
- Greeted guests upon arrival and assisted at events.
- Delivered prompt, friendly service during banquets and catered functions.
- Maintained cleanliness of work area, including tables, chairs, and floors.
- Cleared used plates and utensils following meal service completion.
- Replenished beverages and buffet lines with fresh food as needed.
Education
Bachelor of Science - Nursing
Hartnell College
Salinas, CA12-2028
High School Diploma -
North Salinas High School
Salinas, CA07-2022
Skills
- Time management
- Customer service
- Critical thinking
- Spanish speaker
- Team collaboration
- Problem solving
- First aid administration
- Food running
- Effective multitasking
- Customer engagement
- Telephone reception
- Task prioritization
Certification
- EMT Graduate
Timeline
Gate Host
Santa Lucia Preserve
08.2024 - Current
Catering Staff Member
Santa Lucia Preserve
06.2022 - 08.2024
Banquet Server
Santa Lucia Preserve
06.2022 - 08.2024
Bachelor of Science - Nursing
Hartnell College
High School Diploma -
North Salinas High School
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