Pedro Ferreira
Toronto,ON
Summary
Ambitious professional seeking for a full time employment. Driven by results, I leveraged my analytical skills and service-oriented mindset at Sing Sing Adelaide to enhance customer satisfaction and streamline operations. Excellent problem solving, interpersonal, and technical skills. My adaptability and strong communication abilities have significantly contributed to team and business success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Bar Manager
Sing Sing Adelaide
2024.05 - Current
- Monitor inventory levels and coordinate with suppliers to order alcoholic drinks and supplies.
- Track sales and expenses, and prepare financial reports.
- Assisted bartenders with specialty drinks orders by preparing on-demand items without delay.
Server
Duke Of Kent
2023.07 - 2024.06
- Dedicated to ensuring customer satisfaction by providing intuitive and articulate customer service to each guest
- Successfully multi-tasks while remaining professional and courteous in an extremely high-paced environment
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues
Busser
MLSE- Real Sports
2019.10 - Current
- Experienced in supporting catering events
- Skilled on training new hires
- Highly focused on elevating services
Education
Advanced Diploma - Accounting
George Brown College
Toronto, ON12.2021
Pathway Program
ILAC- International Language Academy of Canada
Toronto, ON06.2018
Skills
Analytical
Organization
Results oriented
Inventory Control
Service-oriented mindset
Open mindedness
Staff training
Communication
Adaptability
Time Management
Languages
Portuguese
Native or Bilingual
Certification
TIB- Introduction to Mixology
Awards
Awarded "Front of The House All-Star" and "Player of the month" at Real Sports- Recognition Program Launch - Feb/22
Awarded "Support Team Player" - Jul/22, Dec/22, Jan/23
Timeline
Assistant Bar Manager
Sing Sing Adelaide
2024.05 - Current
Server
Duke Of Kent
2023.07 - 2024.06
Busser
MLSE- Real Sports
2019.10 - Current
Advanced Diploma - Accounting
George Brown College
Pathway Program
ILAC- International Language Academy of Canada
TIB- Introduction to Mixology
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