Summary
Overview
Work History
Education
Skills
Timeline
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DEEPSHIKHA PEDDITTI

Toronto,ON

Summary

Dynamic professional with a strong background in customer service and data analysis, honed at Petro Canada and Amazon Development Centre. Proven ability to enhance guest satisfaction and streamline operations while training team members. Skilled in cash handling and effective communication, consistently delivering results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Guest Service Associate

Petro Canada
Toronto, Ontario
09.2019 - Current
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Software Engineer

NTT Data
Bangalore, Karnataka, India
01.2019 - 05.2019
  • Conducted code reviews to ensure adherence to coding standards and best practices.
  • Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
  • Integrated object-oriented design and development techniques into projects to support usability goals.
  • Troubleshooted technical issues related to .NET development.

Machine Learning Data Associate

Amazon Development Centre
Hyderabad, Telangana, India
07.2018 - 12.2018
  • Performed an analysis of data related to utterances on the Alexa platform's software builds.
  • Performed analysis and reported errors accurately.
  • Used software tools for data capture on a daily basis.
  • Can repeatedly look at granular data and derive conclusions without compromising quality.

Education

Post Graduate Diploma - Mobile Application Development

Hanson College
Toronto, ON
12-2020

Skills

  • Customer service
  • Cash handling
  • Point of sale systems
  • Visual merchandising
  • Employee training
  • Inventory management
  • Greeting and directing
  • Strong communication
  • Data analysis

Timeline

Guest Service Associate

Petro Canada
09.2019 - Current

Software Engineer

NTT Data
01.2019 - 05.2019

Machine Learning Data Associate

Amazon Development Centre
07.2018 - 12.2018

Post Graduate Diploma - Mobile Application Development

Hanson College

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DEEPSHIKHA PEDDITTI