Peddaiah Madas
Calgary,AB
Summary
7 years of experience on Mainframe Operator and Production Support.Knowledgeable Mainframe Operator and Production Support effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor and major issues and helping resolve more advanced problems. Meticulous in data management procedures.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mainframe Operator
The SunTrust Bank
08.2021 - 09.2023
- TCC- Technology Command Center, The project primarily deals with processing of various kinds of mortgage loans, client data, deposits accounts with everything from opening of an account, balance amounts, accounts, loans getting closed daily and other information which helps with day-to-day processing
- The reporting layer is built on top of the Data mart
- Responsible for monitoring and ensuring the proper batch flow of the following systems in ESP Scheduler, CA Workload Automation, CA7, Control-M – Mainframe and Open Systems, TWS-OPC Schedulers
- Monitoring Batch flows, Demanding Job schedules, Adhoc/On-Demand/Order the Jobs/APPL's requests by using ESP, CA7, Control-M, TWS-OPC Schedulers
- Providing Batch support 24X7 which involves fixing the Job failures and monitoring the batch cycle for the daily, monthly, weekly, and yearly jobs
- Performing Weekly, Monthly IPLs on Production and Development LPAR's
- Responsible for monitoring console messages and performing health checkups in all systems
- Providing Console support 24X7 which involves fixing the Issues related to IBM tape issues, Spool issues, Start or Stop tasks
- Intermittently checking WTOR's and Contentions in all LPAR's on Production and Development Systems
- Recycling CICS Online regions and Task's in all LPAR's
- Providing production support for daily batch operations for various systems using Mainframe Schedulers
- Monitoring Held, Late and Long running Jobs
- Purge/Cancel the jobs/regions/online' s/tasks from SDSF
- Resolving Space abend issues by increasing spaces/volumes
- Participate in KT sessions, help prepare system appreciation documents and support the Transition process to share between team members
- Perform root-cause analysis of any critical job failures and late jobs and batch delays in production systems
- Conduct impact analysis of issues logged, prioritize, and ensure that production support is provided as per the committed SLAs
- Prioritization of effort to resolve the most critical tickets as per business requirements and other such IT service management activities
- Participate in activities related to batch delays, IPL activities and production activities
- Support the creation of a repository of team's collective knowledge on technology, domain, and process, seek information and leverage knowledge from other projects to drive higher efficiency and effectiveness and to preserve organizational knowledge
- Support and coach peers and juniors as and when required on specific technical competencies required to deliver on the assigned tasks
- Interface with internal team spread globally to undertake onsite- specific activities of the project
- Participate in review sessions and weekly IPL's and Production changes
- Working on Service now tickets and tasks – Application requests like Job restarts, demand/order the jobs and schedule changes etc
- Support client interfacing activities and help create the relevant reports in a timely manner
- Software : ESP Scheduler, CA Workload Automation, Consoles, Service Now tool, Z/OS, JCL, and Tasks, OF THE PROJECTS WORKED ON
Technical Sr. Operations Analyst
Wells Fargo India Pvt Ltd, Wells Fargo Bank
09.2020 - 08.2021
- Software : Mainframe, CA7, Service Now, IBM Consoles, IPL Activities
- Responsibility :
- Providing Console support 24X7 which involves fixing the Issues related to IBM tape issues, Spool issues, Start or Stop tasks
- Intermittently checking WTOR's and Contentions in all LPAR's and all Production and Development systems
- Recycling of CICS Online' s, Task's, and Regions
- Escalation till resolution of all the IBM hardware and tape related issues on all LPAR's
- Regular Health checkups in all systems
- Performing weekly, monthly IPL, DR and BCP Activities.
Software Engineer
HCL Technologies LTD
02.2020 - 08.2020
- Responsibility :
- Responsible for monitoring and ensuring the proper batch flow of the following systems in ZEKE
- Providing Batch support 24X7 which involves fixing the Job failures and monitoring the batch cycle for the daily, monthly, weekly, and yearly jobs
- Worked in changing the existing code according to the new requirements
- Perform Root Cause Analysis of the incidents that occur in the Application
- Ensure that the best possible levels of service quality and availability are maintained according to the Service Level Agreement (SLA)
- Software : Mainframe, ZEKE, Service Now, Putty, Microsoft Excel, Microsoft Office
Assoc Infrastructure Analyst
State Auto Insurance, Wipro Limited
06.2019 - 01.2020
- Software : Mainframe, OPC Scheduler, IBM Consoles, Service Now
- DETAILS OF THE PROJECTS
Senior Software Engineer
HSBC Bank
01.2019 - 05.2019
- Software : Mainframe, CA7, Service Now, Control-M, Microsoft Excel, Microsoft Office
Software Engineer
ATOS IT Services And Solutions
09.2016 - 12.2018
- Providing Console support 24X7 which involves fixing the Issues related to IBM tape issues, Spool issues, Start or Stop tasks.
- Intermittently checking WTOR's and Contentions in all LPAR's and all Production and Development systems.
- Recycling of CICS Online' s, Task's, and Regions.
- Escalation till resolution of all the IBM hardware and tape related issues on all LPAR's.
- Regular Health checkups in all systems.
- Performing weekly, monthly IPL, DR and BCP Activities.
Education
Bachelor of Technology - Electronics And Communication Engineering
JNTU Anantapur University
Anantapur04.2014
Skills
- Mainframe Production Support –ESP Scheduler, , CA7, Control-M, IBM OPC/TWS, JCL, CICS, IMS, TSO, IPL, ISPF, SDSF,CA Workload Automation, IBM Consoles
- Scheduler Tools- ESP, Control M, CA-7, TWS/IBM OPC
- Others: Notepad, Microsoft Office tools, Text pad 441
- Service Now, IBM Consoles, Net view, Putty, and JIRA
- OPERATING SYSTEMS: Windows 7/XP, Windows Server 2003/2008, Z/OS
- DATABASES : DB2, SQL
- Mainframe, CA7, Control-M, Service Now, Microsoft Excel, Microsoft Office
- Distributed Operations - RunMyJobs, Control-M, ActiveBatch, Netcool, AutoSys, CA Workload Automation, IBM Workload Automation, Tidal Workload Automation, TMON's, JAMS Scheduler
- Experience (in Years) : 7 Years
Accomplishments
- Proficiency 1 Mainframe Production Support 6 Years 100 2 ESP Scheduler 4 Years 100 3 CA Workload Automation 4 Years 100 4 Control-M Mainframe and Distributed 3 Years 100 5 CA7 Scheduler 3 Years 100 6 TWS OPC 2 Years 100 7 ZEKE Scheduler 06 Months 100 8 Service Now 6 Years 100
- ADDRESS:116, 3rd Avenue, Sunrise Apartments, Southeast, Calgary, T2G 5A9
Certification
- Mainframe Operator and Production Support Training - CA7, Control-M, Tivoli Workload scheduler, OPC, ESP, CA Workload Automation, ZEKE, IBM Consoles, CICS, DB2, IMS, Netcool, TMON's, IPL, SDSF.
Languages
English
Full Professional
Telugu
Native or Bilingual
Additional Information
- PASSPORT NO:, Y5664884
Timeline
Mainframe Operator
The SunTrust Bank
08.2021 - 09.2023
Technical Sr. Operations Analyst
Wells Fargo India Pvt Ltd, Wells Fargo Bank
09.2020 - 08.2021
Software Engineer
HCL Technologies LTD
02.2020 - 08.2020
Assoc Infrastructure Analyst
State Auto Insurance, Wipro Limited
06.2019 - 01.2020
Senior Software Engineer
HSBC Bank
01.2019 - 05.2019
Software Engineer
ATOS IT Services And Solutions
09.2016 - 12.2018
Bachelor of Technology - Electronics And Communication Engineering
JNTU Anantapur University
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