Pearlina Osekre
Ottawa,Ontario
Summary
A reliable professional with office experience, committed to delivering top-notch clerical and operational support. I'm friendly, approachable, and capable of handling diverse tasks with ease. Skilled in managing office supplies, paperwork, and projects, I'm ready to contribute to any team's success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Small Business Owner
Pearls Cuisine
09.2019 - 02.2024
- Prepare exceptional dishes and manage food preparation independently
- Curate diverse menus, emphasizing taste, presentation, and dietary needs
- Source high-quality ingredients and maintain kitchen hygiene and safety standards
- Adapt recipes to accommodate various customer preferences and dietary requirements
- Spearhead all operational aspects of Pearls Cuisine, overseeing order management and brand development
- Cultivate brand presence for enhanced customer engagement and loyalty.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
Front Desk Officer
VAD System
01.2022 - 07.2023
- Greeted visitors and customers in a friendly, professional manner.
- Managed incoming and outgoing calls, ensuring visitor comfort and satisfaction
- Scheduled appointments, organized meetings, and maintained meticulous records
- Prepared documents such as letters, memos, agendas.
- Proficiently managed office supplies and coordinated travel arrangements.
- Greeted visitors and customers in a friendly, professional manner.
- Assisted with filing documents and maintaining records.
- Provided administrative support for staff members.
Human Resources Assistant
Magnate Technology Services
12.2018 - 12.2019
- Managed job applications, administrative tasks, and facilitated interviews
- Provided employee assistance and supported internal event organization.
Customer Service Representative
MTN GHANA
03.2018 - 07.2019
- Provided exceptional customer service by addressing inquiries and resolving issues promptly
- Assisted customers in product selection, offering detailed information and guidance
- Handled customer complaints effectively, ensuring swift and satisfactory resolutions
- Maintained a positive and professional demeanor in all customer interactions, fostering rapport and loyalty.
Seasonal Brand Associate
Old Navy
11.2017 - 09.2018
- Operated cash registers, assisted customers, and drove sales through upselling
- Maintained a neat, organized shopping environment and contributed to achieving sales targets.
MANIFEST CODE READER, IMPORT/EXPORT CLERK
Magnate Technology Services
06.2012 - 07.2014
- Ensured compliance with customs regulations, categorized shipments, and managed documentation
- Tracked incoming/outgoing shipments and determined insurance requirements.
RECEPTIONIST
Golden Royal Freight Ltd
07.2010 - 04.2012
- Advised customers on shipment types, handled complaints, and performed clerical duties.
Education
Bachelor's Degree - Sociology
Carleton University
Business Administration -
Regent University
Skills
- Hardworking
- Attention to details
- Customer Service: Proficient in addressing customer inquiries, complaints, and providing excellent service
- Quick Learner
- Positive Attitude
- Team Oriented
- Meeting Support
- Microsoft Office Suite
- Meeting Coordination
- Data Entry
- Clerical work
- Call Routing
- Front Office Management
- Departmental support
- Clerical Support
- Office Administration
Certification
- FOOD HANDLER CERTIFICATION
Timeline
Front Desk Officer
VAD System
01.2022 - 07.2023
Small Business Owner
Pearls Cuisine
09.2019 - 02.2024
Human Resources Assistant
Magnate Technology Services
12.2018 - 12.2019
Customer Service Representative
MTN GHANA
03.2018 - 07.2019
Seasonal Brand Associate
Old Navy
11.2017 - 09.2018
MANIFEST CODE READER, IMPORT/EXPORT CLERK
Magnate Technology Services
06.2012 - 07.2014
RECEPTIONIST
Golden Royal Freight Ltd
07.2010 - 04.2012
Bachelor's Degree - Sociology
Carleton University
Business Administration -
Regent University
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