PAYTON COOPER
Calgary,Canada
Summary
Outgoing people’s person! Skilled in delivering exceptional customer service and managing high-volume environments, bringing strong multitasking and problem-solving abilities. Proficient in greeting guests, maintaining cleanliness, and ensuring a welcoming atmosphere. Eager to leverage active learning and industry knowledge to excel.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Restaurant Server
My Clubhouse Golf
Calgary, AB
08.2026 - Current
- Provided excellent customer service in fast-paced dining environment.
- Managed multiple tables while maintaining attention to detail.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Beverage Cart Attendant
Elbow Springs Golf Club
Calgary, AB
08.2026 - Current
- Delivered beverages and snacks to golfers on the course.
- Greeted guests in a friendly manner while providing excellent customer service.
- Provided excellent customer service to enhance guest experience.
- Maintained cleanliness and organization of the beverage cart.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
Restaurant Server
State & Main Kitchen and Bar
Calgary, AB
09.2025 - 09.2026
- Provided excellent customer service in fast-paced dining environment.
- Managed multiple tables while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely food delivery.
Restaurant Expo
State & Main Kitchen and Bar
Calgary, AB
09.2025 - 09.2026
- Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
- Coordinated timely delivery of supplies to support kitchen operations.
- Communicated with vendors to manage order schedules and expectations.
Warehouse Assistant
Birth Supplies Canada
Calgary, AB
01.2024 - 01.2026
- Greeted and accommodated guests to create welcoming atmosphere from first interaction.
- Provided superior quality service to ensure the highest satisfaction levels among guests.
- Prioritized multiple tasks in a dynamic environment and stayed calm and composed.
- Provided superior quality service to ensure highest satisfaction levels among guests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Consistently checked back with customers to ensure their needs were met throughout mealtime.
- Sorted and placed inventory into designated areas within the warehouse.
- Stocked and organized inventory in warehouse to maintain compliance with company procedures and enhance accessibility.
Concession Stand Lead
Heritage Park Historical Village
Calgary, AB
09.2023 - 08.2025
- Supervised daily operations of the concession stand during busy events.
- Trained and mentored new staff on food safety and customer service standards.
- Managed inventory levels and ordered supplies to ensure product availability.
- Resolved customer complaints in a timely manner with professionalism and courtesy.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Engaged customers with friendly conversation while taking orders while taking orders and promoted a positive image for business.
Education
High School Diploma -
Queen Elizabeth High School
Calgary, AlbertaSkills
- Customer service
- Guest service
- Guest satisfaction
- Greeting guests
- Strong multitasking
- Problem-solving
- Team collaboration
- Exceptional communication
- Active learning
Certification
AGLC Pro Serve
Timeline
Restaurant Server
My Clubhouse Golf
08.2026 - Current
Beverage Cart Attendant
Elbow Springs Golf Club
08.2026 - Current
Restaurant Server
State & Main Kitchen and Bar
09.2025 - 09.2026
Restaurant Expo
State & Main Kitchen and Bar
09.2025 - 09.2026
Warehouse Assistant
Birth Supplies Canada
01.2024 - 01.2026
Concession Stand Lead
Heritage Park Historical Village
09.2023 - 08.2025
High School Diploma -
Queen Elizabeth High School