Pawandeep Pav Sekhon
Edmonton,Canada
Summary
Motivated banking professional with competitive nature, dedicated to achieving and exceeding organizational objectives. Steadily progressed within the industry from an early banking background. Bachelor of Commerce degree with a major in Human Resources. Adaptability to learn, analytical skills to problem solve, and client-centric mindset position me as a strong candidate for a position in Human Resources.
Overview
7
7
years of professional experience
Work History
Payment Service Officer EI Call Center
Service Canada
Edmonton, AB
03.2025 - Current
- Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI).
- Ascertain the facts on such issues as reasons for loss of employment and availability for work
- Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.
- Implement decisions on Benefit applications.
Mortgage Specialist
BMO
Edmonton, AB
05.2022 - Current
- Paying attention to detail and reviewing account and credit records to determine the risk level associated with each applicant.
- Applying Program-solving skills to Research and analyze appropriate Mortgage programs to match borrower's profile.
- Applying critical thinking & Analytical skills to Determine the approval status of Mortgage applications based on applicants' qualifications.
- Safeguarding and protecting client information following federal and Provincial legislation.
- Utilizing Interpersonal skills to Host various Home-buying education seminars for clients.
- Applying my team-building skills by Proactively connecting with various Builder & Realtor COIs in the Community.
Banking Advisor
RBC Royal Bank
Edmonton
09.2018 - 05.2022
- Applying Interpersonal skills to foster RBC client relationships. In addition to addressing concerns and monitoring Client account performance, & upselling various Credit & everyday Banking Products.
- Applying Analytical & Critical thinking skills to Evaluate applications for loans and lines of credit to determine suitable candidates for desired products.
- Applying Emotional intelligence & Helping clients with financial problems using a relationship-based approach to meet their financial goals.
- Thinking objectively & critically Analyzing financial information to determine strategies clients may apply to meet their financial goals
- Networked at conferences and events to identify and capture new business opportunities.
Education
Bachelor Of Commerce - Human Resources
MacEwan University
Edmonton12.2020
Skills
- Understanding of Privacy legislation impacting consumers and organizations Such as FOIP, PIPA & PIPEDA
- Administrative skills For maintaining & Managing data
- Skilled in organizing events networking
- Objectivity and critical thinking to meet organizational needs
- Adaptability
- Microsoft Office: Experience in Excel, PowerPoint & Microsoft Word Google Docs
- Making decisions based on police’s & procedures & ensuring adherence to federal legislation
- Experience working in a fast paced call center environment
Languages
English, Native
Full Professional
Punjabi, Native
Full Professional
Hindi, Fluent
Full Professional
Accomplishments
- Recognized for Quarterly awards at RBC as a Banking Advisor for closing 4 million in Volume in Mortgages and Investments in referrals to partners.
Timeline
Payment Service Officer EI Call Center
Service Canada
03.2025 - Current
Mortgage Specialist
BMO
05.2022 - Current
Banking Advisor
RBC Royal Bank
09.2018 - 05.2022
Bachelor Of Commerce - Human Resources
MacEwan University