Pawandeep Kaur
LaSalle,QC
Summary
Proven Customer Service Representative with a track record of enhancing customer satisfaction and streamlining paperwork processes. At the Health And Wellness Center, led initiatives that improved service delivery and volunteer coordination, demonstrating exceptional critical thinking and staff training skills. Achieved significant advancements in customer relations and documentation accuracy, ensuring high-quality service standards.
Overview
1
1
year of professional experience
Work History
Cook
Tarn Taran ,Punjab India
05.2023 - 12.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Customer Service Representative
Amritsar, Punjab,India
11.2022 - 12.2023
- Conducted training sessions for Customer Service Representatives on various aspects of job including soft skill development, product knowledge enhancement, and procedural updates.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer services delivery
- Maintained detailed records of customer interactions, ensuring proper follow-u and resolution of issues.
Education
High School Diploma -
Akal Academy Dhotiyan
Tarn Taran, Punjab,India03.2020
Skills
- Customer Relations
- Paperwork Procesing
- Staff Training
- Money handling abilities
- Customer Service
- Report Transcription
- Documentation
- Sales Expertise
- Critical Thinking
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Cook
05.2023 - 12.2023
Customer Service Representative
11.2022 - 12.2023
High School Diploma -
Akal Academy Dhotiyan