Pawandeep Kaur
Regina,SK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Shift Manager
Taco Bell
06.2023 - Current
- Making sure that all employees are following company’s policies and procedures.
- Providing customer service and resolving any customer complaints.
- Leading and motivating team of employees to ensure that all customer orders are prepared accurately, quickly, and with highest quality.
- Making sure that all food safety standards are met in accordance with company policies and procedures.
- Training and mentoring new team members.
Team Member
Tim Hortons
08.2022 - 05.2023
- Took and prepared customer orders accurately and efficiently, following established recipes and procedures.
- Maintained productive, efficient approach to all tasks.
- Managed time efficiently while meeting professional goals and working effectively with other members of team.
- Handled and processed cash and credit transactions.
- Ensured continues provision of service excellence and customer satisfaction.
- Built long-term customer relationships and advised customers on purchases and promotions.
Inbound Problem Solver
Amazon
09.2021 - 08.2022
- Evaluated potential costs, required resources and potential barriers to successfully implement solutions.
- Leveraged technology to troubleshoot and track issues efficiently.
- Researched and extracted data to complete tasks.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Responsible for handling damaged products of every department in amazon Warehouse using RF scanners.
Education
Post Graduation Diploma - Advanced Project Management
Lambton College of Applied Arts And Technology
Mississauga, ON01.2023
Bachelor of Science - Fashion Technology
BHR Degree College
India06.2017
Skills
- Set Organizational Policies
- Safety Understanding
- Station Preparation
- Cooperative Relationships
- Billing and Payment Processing
- Quality Standards
- Safe Work Practices
- Guest Satisfaction
- Cash Register Systems
- Leadership
Timeline
Shift Manager
Taco Bell
06.2023 - Current
Team Member
Tim Hortons
08.2022 - 05.2023
Inbound Problem Solver
Amazon
09.2021 - 08.2022
Post Graduation Diploma - Advanced Project Management
Lambton College of Applied Arts And Technology
Bachelor of Science - Fashion Technology
BHR Degree College
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