JAISMEEN KAUR
Vancouver,BC
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
A&W
09.2020 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
E-Commerce Associate
SAVE ON FOODS
10.2022 - 12.2022
- Collaborated with search engine shopping specialists to place marketing content in desired online locations.
- Analyzed sales-related data to predict future sales, stock requirements and consumer behaviors.
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
- Maintained working knowledge of company products, services and promotions.
CROSS HOST
A&W
04.2022 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Housekeeping Attendant
VANCOUVER CONVENTION CENTRE
05.2021 - 09.2021
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
SERVER/CASHIER
BASANT SWEETS
03.2020 - 09.2020
- Cultivated warm relationships with regular customers, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate of Science - Health Sciences
Langara College
Vancouver, BC12.2021
Skills
- Fire Safety Regulations
- Financial Statements
- Payment Processing
- Manage Contracts
- Cash Handling
- Customer Service
- Verbal and Written Communication
- Set Organizational Policies
- Cost Management
- Order Supplies
- Opening and Closing Procedures
- Billing and Payment Processing
- Guest Relations
- Manage Profitability
- Customer Experience Management
- Guest Satisfaction
- Handling Customer Complaints
- Communication
Certification
FOOD SAFETY CERTIFICATION HANDLER- SCORE(100%)-ABVI VENTURES INCL.(A&W FRANCHISEE)
Additional Information
REFERENCE-
GIVEN UPON REQUEST.
AVAILABILITY-WEEKENDS, WEEKDAYS-THURSDAY,MONDAY,WEDNESDAY.
Timeline
E-Commerce Associate
SAVE ON FOODS
10.2022 - 12.2022
CROSS HOST
A&W
04.2022 - 07.2022
Housekeeping Attendant
VANCOUVER CONVENTION CENTRE
05.2021 - 09.2021
Shift Manager
A&W
09.2020 - Current
SERVER/CASHIER
BASANT SWEETS
03.2020 - 09.2020
Associate of Science - Health Sciences
Langara College
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