PAWANDEEP KAUR
Brampton,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Executive Residency, Best Western
10.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Customer Care Executive
Allianz Assistance
12.2022 - 06.2023
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Kept accurate records of all customer interactions and transactions.
Manager and Visa Filing Counsellor
Universal Abroad Consultant
07.2022 - 11.2022
- Supported applicants through visa process and helped correct different issues.
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
- Assisted students with obtaining education-related visas for schools offering acceptance letters.
- Maintained current knowledge of immigration laws and coordinated referrals to obtain qualified legal advice for clients.
Education
Associate of Applied Science - Public Relations
Niagara College
Welland, ON04.2024
Bachelor of Science - Biotechnology
SRM University
India07.2022
Skills
Microsoft Office Suite
Market Research Drafting
Social Media Analytics
Meltwater
CP Style
Event Planning
Press Releases
Membership
CPRS Hamilton
Timeline
Front Desk Receptionist
Executive Residency, Best Western
10.2023 - Current
Customer Care Executive
Allianz Assistance
12.2022 - 06.2023
Manager and Visa Filing Counsellor
Universal Abroad Consultant
07.2022 - 11.2022
Associate of Applied Science - Public Relations
Niagara College
Bachelor of Science - Biotechnology
SRM University
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