Pavansinh Parmar
Oshawa,ON
Summary
Proven Restaurant Server with a track record of enhancing customer satisfaction and streamlining order processes at Grand Mercure Vadodara Surya Palace. Excelled in guest service and cleanliness, significantly contributing to team success. Skilled in cash handling and menu recommendations, adept at resolving customer complaints to bolster positive relationships.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Grand Mercure Vadodara Surya Palace
03.2023 - 04.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Restaurant Server
Prakruti Restaurant
01.2022 - 02.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Education
Financial Data Analytics - Financial Analysis
Ontario Tech University
Oshawa, ON05.2026
Bachelor In Information Technology - Information Technology
Charusat University
Anand, Gujarat, India04.2024
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Cleanliness
- Menu Recommendations
- Cash Handling
Languages
English
Professional Working
Timeline
Restaurant Server
Grand Mercure Vadodara Surya Palace
03.2023 - 04.2024
Restaurant Server
Prakruti Restaurant
01.2022 - 02.2023
Financial Data Analytics - Financial Analysis
Ontario Tech University
Bachelor In Information Technology - Information Technology
Charusat University
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