Pavandeep Kaur
Surrey,BC
Summary
With a genuine commitment to creating a safe and hygienic environment, I bring a wealth of experience in healthcare facility cleaning. My hands-on expertise in utilizing various cleaning equipment and products is coupled with a meticulous approach to detail. Having successfully contributed to the well-being of patients and staff in healthcare settings, I understand the vital role cleanliness plays in ensuring a healthy atmosphere so give me a chance to contribute to it.Thank you
Overview
5
5
years of professional experience
Work History
Customer Service
Top In Town Pizza & Wings
03.2023 - Current
- Provided customer service by answering questions and resolving shipment issues.
- Trained and mentored junior staff on customer service strategies and techniques.
- Implemented new customer service policies to maximize satisfaction and loyalty.
- Built strong relationships with customers and vendors through excellent customer service.
Cleaner Supervisor
Amandeep Hospital, Amritsar
02.2019 - 10.2021
- Trained and mentored all new personnel to maximize quality of service and performance.
- Adhered to safety protocols by enforcing proper equipment usage.
- Communicated repair needs to maintenance staff.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Education
Associate of Arts - Behavioural And Humanities
Associate of Arts
University Canada West04.2023
Skills
- Communicate effectively verbally and written
- Know to operate all cleaning equipments
- Physically fit to perform all duties properly
- Multitasking Abilities
- Problem-Solving
- Efficient cleaning techniques
- Knowledge of cleaning products
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service
Top In Town Pizza & Wings
03.2023 - Current
Cleaner Supervisor
Amandeep Hospital, Amritsar
02.2019 - 10.2021
Associate of Arts - Behavioural And Humanities
Associate of Arts
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