Paul Odion Izekor
Abuja
Summary
Proven caregiver and hospital receptionist with a track record of enhancing patient quality of life and streamlining front-desk operations at The Bliss Caregivers and Maitama District Hospital. Expert in elderly care, HIPAA compliance, and providing supportive companionship. Skilled in managing patient care with respect and compassion, significantly improving patient satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Caregiver
The Bliss Caregivers
03.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Hospital Receptionist
Maitama District Hospital
01.2016 - 12.2022
- Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
- Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
- Managed high call volumes while maintaining a professional demeanor, ensuring prompt attention to inquiries or concerns.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Coordinated insurance documentation for efficient billing processes, reducing administrative workload for medical staff.
- Contributed to hospital safety by monitoring visitor access and providing necessary assistance as needed.
- Maintained current and accurate medical records for patients.
Education
Manual Handling -
Protege Management
Nigeria 11.2023
High School Diploma -
Elaiho Grammar School
Nigeria 06.2015
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Personal Hygiene Assistance
- First aid and safety
- Patient Companionship
- Medical record-keeping
- Supportive Companionship
- COVID-19 Safety Policies
- HIPAA Compliance
- Patient Care
Languages
English
Full Professional
Timeline
Caregiver
The Bliss Caregivers
03.2023 - Current
Hospital Receptionist
Maitama District Hospital
01.2016 - 12.2022
Manual Handling -
Protege Management
High School Diploma -
Elaiho Grammar School
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