Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Paulo Garcia

San Jose

Summary

Experienced restaurant manager with a proven track record of enhancing operational efficiency and driving profitability. Skilled in inventory control, team leadership, and cultivating a positive workplace culture. Adept at wearing multiple hats to ensure smooth day-to-day operations, delivering exceptional service, and meeting financial goals.

Overview

5
5
years of professional experience

Work History

General Manager

Mendocino Farms
10.2024 - Current
  • Delivered weekly presentations on store P&L performance, demonstrating deep understanding of financial statements, identifying cost-saving opportunities, and implementing strategies to optimize profitability and operational efficiency.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

General Manager

Starbird Chicken
09.2023 - 10.2024
  • Managed daily operations, including inventory control, staffing, and guest service for a high-volume fast-casual restaurant
  • Increased sales by implementing innovative marketing strategies and fostering repeat business through excellent customer service
  • Led a team of 35+ employees, focusing on training, mentoring, and performance management
  • Ensured compliance with all health and safety regulations, maintaining high standards of cleanliness and food quality

Restaurant Manager

Shepherd and Sims
01.2023 - 09.2023
  • Directed day-to-day operations, including scheduling, inventory management, and team supervision
  • Trained front-of-house staff in hospitality and service excellence, contributing to positive guest reviews
  • Managed vendor relationships to ensure the timely and cost-effective procurement of supplies
  • Collaborated with the executive chef to develop seasonal menus and special events to boost revenue

Regional Manager

Flights Restaurant
08.2020 - 01.2023
  • Oversee the operations of multiple locations within the region, ensuring each restaurant meets performance and profitability targets
  • Provide leadership and guidance to General Managers, ensuring consistency in service and quality standards
  • Analyze financial statements and implement action plans to achieve budgetary goals and control costs
  • Conduct regular training and development sessions to improve staff performance and customer service

Education

B.S - Advertising

San Jose State University
01.2013

Skills

  • Restaurant Operations Management
  • Team Leadership & Development
  • Budgeting & P&L Management
  • Inventory & Cost Control
  • Customer Service Excellence
  • Health & Safety Compliance

LANGUAGES

Spanish
Native

Timeline

General Manager

Mendocino Farms
10.2024 - Current

General Manager

Starbird Chicken
09.2023 - 10.2024

Restaurant Manager

Shepherd and Sims
01.2023 - 09.2023

Regional Manager

Flights Restaurant
08.2020 - 01.2023

B.S - Advertising

San Jose State University
Paulo Garcia